TY - Report AU - Allan Fels PY - 2012 T1 - Customers first - service, safety, choice: final report PB - Taxi Industry Inquiry DO - https://doi.org/APO-32345 UR - https://apo.org.au/node/32345 AB - This report addresses serious and systemic problems in the taxi industry and recommends reforms that are expected to take three to five years to implement in full. ER -