Shona Bates

Recently added resources


15 Sep 2016

The Royal Commission into Institutional Responses to Child Sexual Abuse (the Royal Commission) is inquiring into how institutions have engaged with and responded to allegations and instances of institutional child sexual abuse. Key to this inquiry is the need to generate an understanding of the...

Case study

2 Jun 2015

Personal information provided to government and non-government service providers is highly sensitive. Appropriate collection, management and storage of personal information are critical elements to citizen trust in the public sector. However, misconceptions about the frameworks governing sharing personal information can impact on the coordination of...


20 Jan 2015

An evaluation of Services Our Way , a NSW Government service model designed to build the capacity of Aboriginal people to have greater access to mainstream and disability services and encourage self-directed support.


Services Our Way is a NSW Government...


13 Oct 2014

Executive summary: Arthritis Australia commissioned the Social Policy Research Centre (SPRC) at UNSW Australia to carry out research on the lived experience of people with arthritis related conditions. This report outlines the methods, findings and implications of the research.

Arthritis is the second...


4 Oct 2014

The Anangu Pitjantjatjara Yankunytjatjara (APY) Lands is an Aboriginal Local Government Area located in north-west South Australia. In 2012, the local Women's Council requested the introduction of income management into the APY Lands. The report found there are indications that income management may have made...

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