TY - Briefing paper AU - Stuart Church PY - 2013 T1 - Usability and user experience PB - Jisc DO - https://doi.org/APO-33878 UR - https://apo.org.au/node/33878 AB - This paper discusses the importance in an understanding of usability and user experience for universities and colleges, considering the huge competitive advantage well designed technology products provide. ER -