Beyond the blame game: accountability and performance benchmarks for the next Australian Health Care Agreements

Educational evaluation Health Australia

This report represents the commission’s views on key issues to be addressed in the Australian Health Care Agreements and proposes robust and relevant performance indicators and benchmarks. The report highlights twelve health and health care challenges that must be addressed in the Agreements to enhance health promotion and wellness and to make the health system work better for the people who need it and use it:

• Closing the gap in Indigenous health status,
• Investing in prevention,
• Ensuring a healthy start,
• Redesigning care for those with chronic and complex conditions,
• Recognising the health needs of the whole person,
• Ensuring timely hospital process,
• Caring for and respecting the needs of people at the end of life,
• Promoting improved safety and quality of health care,
• Improving distribution and equitable access to services,
• Ensuring access on the basis of need, not ability to pay,
• Improving and connecting information to support high quality care, and
• Ensuring enough, well-trained health professionals and promoting research.

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