This audit found that Victorian agencies and entities are currently not in a position to assure Parliament and the Victorian community that their information and communications technology (ICT) investments have resulted in sufficient public value to justify the significant expenditure of taxpayers' money.
Overview: This audit examined whether Victorian public sector agencies and entities are appropriately planning, managing and implementing selected information and communications technology (ICT) projects in terms of time, cost, benefits realisation and governance. It also looked into how much was spent on ICT across the Victorian public sector for the period 2011–12 to 2013–14.
We found that Victorian agencies and entities are currently not in a position to assure Parliament and the Victorian community that their ICT investments have resulted in sufficient public value to justify the significant expenditure of taxpayers' money.
Currently agencies and entities are not only unable to demonstrate the achievement of expected benefits from ICT investments, they are also, in general, unable to comprehensively report actual ICT expenditure, or the status of projects.
The difficulty many agencies had in providing basic information raises concerns about the current level of scrutiny applied to the status and performance of ICT projects as part of agency governance processes. Had agencies been properly monitoring their investments, the information sought for this audit would have been readily available.
This audit also confirms that weaknesses previously reported on by VAGO in ICT project planning and delivery, continue unabated.
The information provided for this audit indicates that in 2011–12, 2012–13 and 2013–14, the average annual ICT expenditure of Victorian government agencies and entities was $3.02 billion, which is 4.3 per cent of the average annual state operating expenditure of $71.04 billion.