Executive summary

The Victorian Veterans Council (VVC) conducted an initial review of the Victorian veteran sector and priority needs in 2008, with the results of the review published in the Victorian Veterans Study Report. Seven years on, this review seeks to refresh the VVC’s understanding of the sector’s priority needs to inform the VVC’s future direction and strategic planning activities. The review scope was determined by the terms of reference which lists ten key requirements for the review to address, outlined in the body of this report at Table 1.

The review identified five key factors influencing the Victorian veterans sector. This report is structured around these factors, which are:

• Context factors: the current state of the VVC’s role
• Awareness and Accessibility factors: veteran engagement and communication within

  the sector

• Demand factors: veterans and their service needs
• Supply factors: veteran sector service provision
• Capacity and Capability factors: the challenges and limitations experienced by the ex-

  service organisations (ESOs) which provide services to the veteran community.

  This executive summary outlines the key findings and conclusions in relation to these five factors. The report’s recommendations are not reproduced here, but rather can be found in the body of this report at section 10.