The sharing economy and on-demand services are weaving their way into the lives of (some) Americans, raising difficult issues around jobs, regulation and the potential emergence of a new digital divide.
The Pew Research Centre surveyed 4.787 American adults – its first-ever comprehensive study of the scope and impact of the shared, collaborative and on-demand economy – and found that usage of these platforms varies widely across the population.
The Washington DC think tank reports that 72% of American adults have used at least one of 11 different shared and on-demand services. Some incorporate a relatively wide variety of these services into their daily lives. Around one- in-five Americans have used four or more of these services, and 7% have used six or more. Around one-quarter of Americans (28%) say they have not used any major shared or on-demand platforms.