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The report Financial Resilience in Australia 2015 highlights the concept of resilience as a process that ‘enables individuals to bounce back after adverse events and experiences, adapt to changing circumstances, and deal with environmental stress.’ The report defines financial resilience as:

‘the ability to access and draw on internal capabilities and appropriate, acceptable and accessible external resources and supports in a time of financial adversity’.

Over the past five years CSI and NAB have worked in partnership to understand the level of financial exclusion in Australia. Over the past year, the two organisations have sought to redefine thinking beyond access to products and services and to provide a more robust and holistic approach to defining and measuring the level of financial health in Australia.

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