Organisation

Financial and Consumer Rights Council

Acronym
FCRC

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Report

25 Aug 2014
292

Executive summary

On a daily basis, community-based financial counsellors deal with electricity and gas providers on behalf of customers who are struggling financially, and witness firsthand the efficacy or otherwise of hardship practices across different industries. The 2014 Rank the Energy Retailer survey...

Report

1 Jan 2004
37

Executive summary

The Financial and Consumer Rights Council (FCRC) seeks to provide a voice for Victorian consumers of essential services, in particular customers affected by fuel poverty. Fuel poverty affects consumers who experience periods where they are unable to pay their utility bills...

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