Australian Government Information Management Office

Owning Institution

Items authored

Discussion paper

9 Dec 2010

This paper outlines the Australian Government's current Information and Communication Technology services panel situation and proposes a new model.

Items published

Discussion paper

15 Mar 2013

The data held by Australian Government agencies is both a national and government asset. It is also a potential source of opportunity. In this context, Australian Government agencies, like many other organisations, are aware of the challenges and opportunities that big data represents to the...


1 Aug 2012

This guide aims to provide government agencies with guidance on implementing Community Cloud Governance, managed by well defined governance structures with clear roles and responsibilities.

A Community Cloud is one of four cloud models outlined in the Australian Government Cloud Computing Strategic Direction Paper...


10 Nov 2010

The way information is presented online by government and others can make it difficult for assistive technology to do what it needs to. Many technologies have accessibility issues but the Portable Document Format (PDF) is the one most often the subject of web accessibility complaints....


12 Jun 2010

The Australian Government’s adoption and implementation of Web Content Accessibility Guidelines version 2.0 (WCAG 2.0)

Websites that are developed under principles of universal design, with a focus on accessibility, are more usable for everybody, regardless of age, ethnicity or disability. By improving government website...


15 Jun 2009

Interacting with Government explores Australians’ use and satisfaction with e‑government services provided through the internet and telephone.

It investigates:

how people contact government by internet, telephone, in-person or mail satisfaction with these means of contacting government, including reasons for satisfaction and dissatisfaction...

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