New Zealand spends billions on welfare and social services every year, but how do we know it's money well spent?
The government already uses data it holds to make sure citizens, are getting the right social services. Now it wants to take that a step further and use identifiable data to target help to individuals. But some social service groups have said handing client information to the government will kill the trust they have with their clients, with many simply avoiding help.
This Insight radio documentary explores the issues and talks to Dorothy Adams, Kylie Reiri and Danny Mollan of the Social Investment Unit; Anne Tolley, Minister of Social Development; "Helen" a sexual abuse survivor and Alex Ness of community agency Wellstop.