Organisation

Kenan-Flagler Business School

Report

Stable scheduling increases productivity and sales

Many workers in today’s hourly jobs face schedules that create instability in multiple ways, from inconsistent hours and short notice to schedules decided with little employee input (Boushey & Ansel, 2016; Clawson & Gerstel, 2014; Lambert et al., 2014; McCrate, 2017; Williams & Boushey, 2010)...