Person

Ilaria Maselli

Case study

The digital market for local services: a one-night stand for workers?

This case study provides a snapshot of the dynamics in the digital market for locally provided personal services. Based on a case study for a Belgium platform with 14,113 identified workers and 9,459 posted tasks, the findings suggest that the current intermediation is inefficient. Only...
Essay

Five things we need to know about the on-demand economy

The last few years have witnessed the exponential growth of platforms like Uber and Airbnb and the creation of countless other less well-known examples. The expansion of the on-demand economy puts huge pressure on regulators to adapt it to the existing frameworks for labour and...
Working paper

Digital workers by design? An example from the on-demand economy

Recent organisational and technological changes à la Uber have generated a new labour- market fringe: a digital class of workers and contractors. In this paper we study the case of CoContest, a crowdsourcing platform for interior design. Our objective is to investigate the profitability of...