Dean Reed

Conference paper

Behavior-based quality, case study of closing the knowing-doing gap

This is a case study of a large US general contractor’s efforts to rethink and implement a new behavior-based approach to quality to achieve zero errors, zero defects, zero rework, and zero surprises. Recognition of upstream behaviors that resulted in quality issues and unpredictable results...
Conference paper

Integration enabled by virtual design & construction as a lean implementation strategy

This theory paper probes the intersections of Lean, Mass Production and conventional Construction, Lean Construction, the Simple Framework for Integrating Project Delivery model, and Virtual Design and Construction (VDC). The authors argue that Toyota recognized that integration was necessary to achieve the goal of global...
Conference paper

Lean Leadership training: Lessons from a learner-centered analysis

This paper presents an analysis of a Lean Leadership (LL) training program initiated by the company about two years ago. The program's main goal was to disseminate Lean throughout the company, which has been using Lean principles in its projects for about 20 years. So...

Integrating delivery of a large hospital complex

Building a high performing building requires project teams to integrate their knowledge, their organization and their information, leveraging metrics, models (energy, BIM, cost and schedule), co-location and collaboration, and production management. This model, the 'Simple Framework for Integrating Project Delivery' was validated in action on...