Report
Research to improve the up-take of service by people considered hard to reach: synthesis of findings and a practical guide for service innovation
This paper is a synthesis of findings from a three year research programme on “engaging with the ‘hard to reach’ to improve uptake of social and health service”. The researchers recognised that ‘hard to reach’ is a problematic way of thinking about potential clients of a service. The ‘hard to reach’ may not necessarily see...