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Governments spend vast amounts of money delivering services to citizens. Through procurement, governments invest in infrastructure and ensure the supply of essential services. In 2017, it was estimated that the New Zealand and Australian public procurement markets had a combined value of $160 billion. While...
This report argues that consistent face-to-face access to service delivery professionals is an important part of improving outcomes in small towns and in improving longer-term economic and social prospects in some of Australia’s most disadvantaged places.