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The ACMA Communications report 2014–15 confirms that Australians are engaging more deeply online with multiple devices, performing a greater number of activities and going online more often.
The communications industry’s ongoing infrastructure investment continues to build and support internet-enabled communications in Australia. Over-the-top (OTT)...
The ACMA's annual Communications report provides valuable insights into Australia's media and communications environment. How do we like to communicate? What's changing? How are we embracing new technology? Get the facts from the researchacma team.
This snapshot takes a close look at subscription video on demand (SVOD) services in Australia, including the take-up, use and satisfaction with these services. It looks at time spent using these services and provides insights into why SVOD services are seen to be attractive, particularly...
The Communications report 2014–15 comprises the following chapters:
Chapter 1— The Australian communications and media market presents a detailed analysis of key supply-side developments in the communications and media markets in Australia during the 2014–15 reporting period. This chapter focuses on the supply of...
It is widely acknowledged that there have been significant improvements in telecommunications customer service and consumer outcomes in recent years, reflecting outcomes from the Australian Communications and Media Authority’s Reconnecting the Customer (RTC) public inquiry in 2010–11; the development, registration and implementation of a substantially...
A new Commercial Television Industry Code of Practice has been registered, submitted by Free TV, the industry group representing commercial free-to-air broadcasters.
A key difference in the new code is a move to less restrictive time zones, with the changes permitting...
The Australian Communications and Media Authority’s Annual report 2014–15 offers an in-depth look at the various changes in the ways the ACMA has been working with industry and consumers to deliver strong outcomes and best practice in telecommunication services and relevant consumer protections, spectrum management...
Based on interviews with participants in the AISI, this report reveals how the AISI is valued and the important role it plays in how internet service providers manage malware.
The Australian Internet Security Initiative (AISI) is a program operated by...
Examines spend management tools and alerts for post-paid mobile phone consumers, and their relationship with unexpectedly high bills.
This report details the results of research commissioned by the ACMA to examine spend management tools and alerts for post-paid mobile phone...
The object of the ACMA’s Five-year spectrum outlook (FYSO) is to outline the fundamental issues that affect spectrum requirements and management over the next five years. It outlines the ACMA’s proposed actions to address these issues, while also highlighting the spectrum issues that could arise...