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Guidelines on banning customers from entering Centrelink offices because of inappropriate behaviour are the subject of this report. The Ombudsman has received complaints over a number of years from customers whose face-to-face contact with Centrelink staff has been withdrawn because of their behaviour.
The Migration Act requires that a non-citizen who is detained is liable to pay the Australian government the costs of his or her detention. This liability includes costs for the transportation of the person to and from an immigration detention centre and the daily maintenance...