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This audit examined the approaches departments and agencies use to determine which services will be, or have already been, delivered online via digital devices and examined the ongoing monitoring of the effectiveness of digital service delivery.
We found successes in digital service delivery. However,...
This audit found that Victorian agencies and entities are currently not in a position to assure Parliament and the Victorian community that their information and communications technology (ICT) investments have resulted in sufficient public value to justify the significant expenditure of taxpayers' money.
This audit assessed how Information and Communications Technology systems and processes are used to deliver an emergency service response.
Victorians rely on emergency services organisations during emergencies and crisis incidents, and expect a prompt and efficient response to any emergency....
This audit assessed information and communications technology (ICT) Controls in the Victorian public sector.
The Auditor-General is the external auditor of Victoria's public sector entities, and has a legislated obligation to provide independent assurance to the Parliament about the financial status...