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Recently there has been a move towards incorporating ethnographic practices into the research phase of the design process. Groundbreaking work has been done by design consultancies like IDEO (2001), and by trend-predictors such as The Future Laboratory. Large corporations (BMW, Philips and Mark & Spencer)...
Universal Design principles aim to overcome the marginalization of people with diverse abilities by designing facilities and spaces physically accessible to all. But what can be done to ensure cultural inclusiveness? This research partnership between Penrith City Council and the University of Western Sydney investigated...