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› International Journal of Communication › digital technology › Employee rights › Gig economy › Journal article

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    Journal article

    Algorithmic labor and information asymmetries: a case study of Uber’s drivers
    22 Oct 2016
    3
    Alex Rosenblat, Luke Stark
    International Journal of Communication

    Uber manages a large, disaggregated workforce through its ridehail platform, one that delivers a relatively standardized experience to passengers while simultaneously promoting its drivers as entrepreneurs whose work is characterized by freedom, flexibility, and independence. Through a nine-month empirical study of Uber driver experiences, we...

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