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The story of LEGO's brand resurgence, and others like it about open innovation, have important implications for implementation of strategy in the public sector.
This article addresses the evolution of New Zealand's capital city, Wellington over the last three decades, both in terms of its growth into digital and cultural markets but also the way in which it has been driven by New Public Management sensibilities.
This publication analyses wellbeing policy developments, the challenges they seek to overcome and early indications of their impact in Scotland, Wales and Northern Ireland.
This report reflects what the Australian Public Service (APS) Review Panel has learned from their initial investigations and what changes the panel believes are needed to build an APS that is fit for the future.
This paper discusses the evaluation capacity and capability of the APS and how it can adopt a sustained approach to learning from successes and failures. It outlines the need for a cultural shift and an institutional framework that embeds the strategic importance and processes of...
Organisational memory loss impacts negatively on the performance of government agencies. It can lead to weaknesses in policy, service delivery and the craft of the public servant. By understanding its causes, public sector organisations can reduce memory loss.