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This audit assessed the effectiveness and efficiency of the Department of Human Servicesʹ management of Smart Centresʹ Centrelink telephone services.
In 2013–14 the Department of Human Services (Human Services) delivered $159.2 billion payments to customers and providers. The department delivers these...
The objective of the audit was to assess the Department of Social Services’ implementation and evaluation of the Cashless Debit Card trial.
The objective of this audit was to assess whether Human Services has an effective high-level compliance strategy for administered payments made under the Centrelink and Medicare programs.
The objective of this audit was to examine if Social Services and Human Services drive improvements in the Disability Support Pension program using data and information from multiple sources, including agreed Auditor-General and parliamentary committee recommendations.