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This article draws on a three-year collaborative research project investigating how community consultation is practised by Victorian councils, especially in relation to multiple publics and groups that councils can find ‘hard to reach’. Based on an analysis of consultation documents, this article looks at councils’...
This report presents the papers from a roundtable which discussed the principles of the evidence-based policy movement and reviewed how well Australian use of evidence conforms to best practice.
The roundtable considered how to improve the availability of quality evidence, and reviewed possible institutional...
Innovation in a public sector context has been defined as the ‘creation and implementation of new processes, products, services and methods of delivery which result in significant improvements in the efficiency, effectiveness or quality of outcomes’.
In short, innovation is the application of...
The final report of the Government 2.0 Taskforce led by Nicholas Gruen. The use of the internet as a platform for collaboration is already transforming our economy and our lives.
Whole industries and sectors are being refashioned by this phenomenon of Web 2.0. Citizens...
Report by the Commonwealth Ombudsman on the administration of the Economic Security Strategy Payment – an examination of the implementation, monitoring and review of the scheme.
The purpose of this report is to highlight for all government agencies how the administration of payments which...
Government in Australia has a long history of delivering public services with and through other sectors. As in many other developed countries, this approach of 'devolved' government has increased significantly in scope, scale and complexity.
This paper explores:the nature and extent of...
As part of the development of a blueprint for reform of Australian government administration, this discussion paper provides information on contemporary challenges in government administration, information on current performance and outlines possible reform directions.
The blueprint, to be completed by early 2010, will outline...
This report examines the contractual relationship between governments and non-for-profit organisations for the provision of services, particularly employment services.
It combines primary and secondary research with detailed legal analysis of a number of key federal government contracts, addressing a critical issue at the...
Australia's population increased by 2.1% for the year ending March 2009. The last time Australia saw higher growth rates was in the 1950's and 1960's as a result of post war migration and high birth rates.
The purpose of this discussion paper is to invite comment from industry on innovative ways of delivering government payments and collecting and sharing required information such as customer income details.
Each year the Australian Government delivers more than $100 billion in payments through the...