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This paper combines survey and large-scale log data to examine how well users’ perceptions of their audience match their actual audience on Facebook.
When you share content in an online social network, who is listening? Users have scarce information about who...
This paper presents research that investigated the role of conflict in the editorial process of the online encyclopedia, Wikipedia. The study used a grounded approach to analyzing 147 conversations about quality from the archived history of the Wikipedia article Australia . It found that conflict...
Abstract: The current economic climate of funding stringency has intensified the need for non-profit organisations (NPOs) to find new delivery models of their services as a way of creating greater efficiencies and reducing costs. Consideration of improvement to their back-office operations is one way of...