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The current issue of the Journal of Indigenous Policy, no16, follows an earlier issue (no 13) in collating and annotating material that is useful for understanding and addressing current issues of policy and service delivery. These journal issues are intended for use by communities, government...
This manual highlights leading case studies and practical resources from Australian municipalities and overseas, and includes a step-by-step framework for effectively embedding climate risk into council operations.
The resource will be useful for council staff involved in climate risk assessment and planning such as...
This paper explores the relationship between customer-generated word-of-mouth (WOM) and corporate reputation. After a concise literature review, the authors present several insights from case study analysis of three organizations. The main finding is that customer dissatisfaction and negative word-of-mouth (NWOM) are thought to have strong...
This report is the third and final in a series of reports emerging from fieldwork exploring factors that impact on rates of crime in six communities in NSW with significant Aboriginal populations.
This guide is a practical resource to guide Australian-based researchers and international development organisations, particularly Australian-based NGOs (ANGOs). The guide seeks to support good practice for research partnerships in order to generate evidence to influence policy and practice in the international development sector.
In this Shelter Brief , Prof Morris, presents the experiences of a sample of Millers Point residents involved in the recent forced removal of public tenants.
The research arose out of discussions with the Millers Point Community Working Party. Shelter agreed to publish it...
In this report, Dr Jo Barraket identifies a range of contexts in which co-operative solutions have led, or contributed significantly to, successful rural community efforts to meet sustainability objectives. These objectives include the expansion - both in numbers and type - of employment and educational...
An index of community engagement toolkits, guides, manuals, templates and training courses assessed for their suitability for rural-remote and Indigenous councils.
Improved community engagement is one of the key priorities identified in ACELG’s Capacity Building Strategy for Rural-remote and Indigenous Local Government. Research by...