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The ability of the civil service to act as a reservoir of institutional memory is central to the pragmatic task of governing. But there is a growing body of scholarship that suggests the bureaucracy is failing at this core task. In this article, we distinguish...
Design thinking does not represent a wholesale or superior replacement for mainstream policy design theory. The case is made in this article that instead, it is a complementary approach that accurately picks up on well‐documented deficiencies in traditional design approaches.