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Patient-centred care is health care that is respectful of, and responsive to, the preferences, needs and values of patients and consumers. The widely accepted dimensions of patient-centred care are respect, emotional support, physical comfort, information and communication, continuity and transition, care coordination, involvement of family...
The Australian Commission on Safety and Quality in Health Care (the Commission), in consultation with clinicians, consumers, public and private hospitals, and other healthcare provider organisations, has identified the priority national safety and quality areas for action in Australia.
Throughout 2009, the...