This report outlines the initial findings from a 2022 visit, and highlights the current access to and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Kalumburu.

Based on 31 surveys and eight stakeholder interviews and discussions, this report outlines findings from the 2022 visit on access and use of media and communications, as well as the digital inclusion and service delivery challenges in Gängan and across the Laynhapuy homelands.

This report is intended to assist local and regional agencies, including Yalu, East Arnhem Regional Council (EARC) and Northern Land Council, to better understand the key barriers to digital inclusion in Galiwin’ku. It is designed to provide a basis for a local digital inclusion plan...

This project reports on a pilot evaluation of Tell Touch - a digital communication application. Tell Touch was developed as a feedback and complaints tool for use in aged care homes to protect older residents by measuring the extent of quality care provided and to...

Online service providers are required to report on how they are implementing the 'Basic Online Safety Expectations' set out by the Australian government. This report shows significant variation in the steps being taken by providers to protect users and the wider Australian public.

This report focuses on how leaders in Australia are adapting their approach to delivering services effectively and efficiently, in a fashion that leverages digital technology and builds public trust. The report draws on the findings of an expert roundtable with senior leaders from a variety...

Based on 37 surveys and 12 stakeholder interviews, this report outlines the initial findings from the researchers' initial 2022 visit, and highlights the current access and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Yuelamu...

The Digital Commons Policy Council was created to build connections between the worlds of policy-making and of community-based digital innovation. This report documents their activities and outlines some future plans.

In 2022, the British Academy commissioned six projects that examined different aspects of digital poverty in the United Kingdom. This report highlights the central themes and findings that emerge across the evidence base of outputs produced by the commissioned projects, and uses these findings to...

This report is the second in an ongoing longitudinal study by auDA. The study provides an in-depth exploration into the online experiences of Australians to understand what they value, their most significant challenges and identify opportunities that will support improvements in online outcomes for Australians.

Based on 44 surveys and 13 interviews with residents and stakeholders, this report outlines the findings from the researchers' initial 2022 visit, and highlights the current access and use of media, communications and online services and the digital inclusion challenges in Tennant Creek and across...

This report is intended to assist TSIMA, TSIRC and community agencies to better understand the key barriers to digital inclusion in Erub, assist in identifying communications infrastructure and program needs, and support planning and advocacy with government and industry stakeholders.

This report explores the critical role communication regulators play in an increasingly connected society.

Hybrid engagement integrates real-time digital and in-person activities to allow participants greater choice and flexibility to participate in an engagement process. This resource offers some guidance on how to effectively conduct hybrid engagement.

This report explores how the Chinese party-state’s globally focused propaganda and disinformation capabilities are evolving and increasing in sophistication. Concerningly, this emerging approach by the Chinese party-state to influence international discourse on China, including obfuscating its record of human rights violations, is largely flying under...

This paper outlines some key behavioural insights to help improve policy responses to stop the spread of mis- and dis-information.

This report, commissioned by the Islamic Council of Victoria, argues that the failure of social media platforms to improve their demonstrably ineffectual systems for the review of hateful material, coupled with the grave harms of online Islamophobia, necessitates government intervention.

The 'Mapping the Digital Gap' project involves working with remote First Nations communities to measure and track changes in digital inclusion levels and media use within each community over three years, from 2022–2024. This working paper sets out the project’s approach, covering its main objectives...

Despite a rapid technological acceleration caused by the pandemic, many leaders remain under-skilled and struggling to keep up with a fast-changing digital landscape. This report highlights the need for significant board renewal and upskilling in order to fill the digital skills gap.

Relying on intensive community consultation, as well as independent research, this report provides a series of recommendations for Twitter and policy-makers, aimed at ensuring that users are adequately protected against anti-Muslim content on social media.

This study finds that despite drawbacks, the Chinese messaging app, WeChat, plays a vital role in the democratic participation of Chinese-Australians. It argues that the greatest challenge with WeChat remains a lack of regulatory oversight from the Australian government and the platform’s niche role within...

This working paper examines the emerging risk of false and misleading digital content and the role media literacy can play in empowering children.

Digitalisation is no longer a sectoral issue, but is all-encompassing across sectors and actors. In that regard, the authors of this briefing paper argue that the future is already here—and investing in digital literacy programs will be critical to establishing global leadership in the digital...

This guidance is for members of the general public, industry and other stakeholders who require information about the Basic Online Safety Expectations to increase the transparency and accountability of online service providers, thereby helping to incentivise and improve safety standards.

This paper is designed to provide background information on the aims and methods of the Automated Decision-Making and Society (ADM+S) Australian Ad Observatory research project.