Based on 37 surveys and 12 stakeholder interviews, this report outlines the initial findings from the researchers' initial 2022 visit, and highlights the current access and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Yuelamu...

The Digital Commons Policy Council was created to build connections between the worlds of policy-making and of community-based digital innovation. This report documents their activities and outlines some future plans.

In 2022, the British Academy commissioned six projects that examined different aspects of digital poverty in the United Kingdom. This report highlights the central themes and findings that emerge across the evidence base of outputs produced by the commissioned projects, and uses these findings to...

Based on 44 surveys and 13 interviews with residents and stakeholders, this report outlines the findings from the researchers' initial 2022 visit, and highlights the current access and use of media, communications and online services and the digital inclusion challenges in Tennant Creek and across...

This report is the second in an ongoing longitudinal study by auDA. The study provides an in-depth exploration into the online experiences of Australians to understand what they value, their most significant challenges and identify opportunities that will support improvements in online outcomes for Australians.

This report is intended to assist TSIMA, TSIRC and community agencies to better understand the key barriers to digital inclusion in Erub, assist in identifying communications infrastructure and program needs, and support planning and advocacy with government and industry stakeholders.

Hybrid engagement integrates real-time digital and in-person activities to allow participants greater choice and flexibility to participate in an engagement process. This resource offers some guidance on how to effectively conduct hybrid engagement.

This report explores the critical role communication regulators play in an increasingly connected society.

This paper outlines some key behavioural insights to help improve policy responses to stop the spread of mis- and dis-information.

This report explores how the Chinese party-state’s globally focused propaganda and disinformation capabilities are evolving and increasing in sophistication. Concerningly, this emerging approach by the Chinese party-state to influence international discourse on China, including obfuscating its record of human rights violations, is largely flying under...

This report, commissioned by the Islamic Council of Victoria, argues that the failure of social media platforms to improve their demonstrably ineffectual systems for the review of hateful material, coupled with the grave harms of online Islamophobia, necessitates government intervention.

The 'Mapping the Digital Gap' project involves working with remote First Nations communities to measure and track changes in digital inclusion levels and media use within each community over three years, from 2022–2024. This working paper sets out the project’s approach, covering its main objectives...

Despite a rapid technological acceleration caused by the pandemic, many leaders remain under-skilled and struggling to keep up with a fast-changing digital landscape. This report highlights the need for significant board renewal and upskilling in order to fill the digital skills gap.

This study finds that despite drawbacks, the Chinese messaging app, WeChat, plays a vital role in the democratic participation of Chinese-Australians. It argues that the greatest challenge with WeChat remains a lack of regulatory oversight from the Australian government and the platform’s niche role within...

Relying on intensive community consultation, as well as independent research, this report provides a series of recommendations for Twitter and policy-makers, aimed at ensuring that users are adequately protected against anti-Muslim content on social media.

This working paper examines the emerging risk of false and misleading digital content and the role media literacy can play in empowering children.

Digitalisation is no longer a sectoral issue, but is all-encompassing across sectors and actors. In that regard, the authors of this briefing paper argue that the future is already here—and investing in digital literacy programs will be critical to establishing global leadership in the digital...

This paper is designed to provide background information on the aims and methods of the Automated Decision-Making and Society (ADM+S) Australian Ad Observatory research project.

This paper discusses the main opportunities and challenges associated with digital social protection, drawing on trends pre-COVID and since the onset of the pandemic. It offers eight lessons to help social protection actors capitalise on technology’s potential in a risk-sensitive manner.

Concurrently with the adoption of 5G technology, the number of automated sensors and devices connected to wireless networks will continue to grow in the next few years. Increasingly, these networks will inform artificial intelligence algorithms, which will then autonomously make decisions and take actions—with human...