Mapping the digital gap: Kalumburu, Kimberleys, WA community outcomes report 2022
This report outlines the initial findings from a 2022 visit, and highlights the current access to and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Kalumburu.
Mapping the digital gap: Gangan, Arnhem Land NT community outcomes report 2022
Guruwuy Ganambarr, Djamika Ganambarr
Based on 31 surveys and eight stakeholder interviews and discussions, this report outlines findings from the 2022 visit on access and use of media and communications, as well as the digital inclusion and service delivery challenges in Gängan and across the Laynhapuy homelands.
Mapping the digital gap: Galiwin'ku, East Arnhem Land NT community outcomes report 2022
Yungirrna Bukulatjpi, Cyril Bukulatjpi
This report is intended to assist local and regional agencies, including Yalu, East Arnhem Regional Council (EARC) and Northern Land Council, to better understand the key barriers to digital inclusion in Galiwin’ku. It is designed to provide a basis for a local digital inclusion plan...
Tell Touch – a digital health intervention for the aged care sector: an evaluation pilot
This project reports on a pilot evaluation of Tell Touch - a digital communication application. Tell Touch was developed as a feedback and complaints tool for use in aged care homes to protect older residents by measuring the extent of quality care provided and to...
Basic Online Safety Expectations: summary of industry responses to the first mandatory transparency notices - December 2022
Online service providers are required to report on how they are implementing the 'Basic Online Safety Expectations' set out by the Australian government. This report shows significant variation in the steps being taken by providers to protect users and the wider Australian public.
Charting the course to tomorrow’s trusted digital services
This report focuses on how leaders in Australia are adapting their approach to delivering services effectively and efficiently, in a fashion that leverages digital technology and builds public trust. The report draws on the findings of an expert roundtable with senior leaders from a variety...
Mapping the digital gap: Yuelamu, Northern Territory community outcomes report 2022
Based on 37 surveys and 12 stakeholder interviews, this report outlines the initial findings from the researchers' initial 2022 visit, and highlights the current access and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Yuelamu...
Report on the production of digital commons and on the conditions of the organisation and action of the Digital Commons Policy Council
The Digital Commons Policy Council was created to build connections between the worlds of policy-making and of community-based digital innovation. This report documents their activities and outlines some future plans.
Understanding digital poverty and inequality in the UK
In 2022, the British Academy commissioned six projects that examined different aspects of digital poverty in the United Kingdom. This report highlights the central themes and findings that emerge across the evidence base of outputs produced by the commissioned projects, and uses these findings to...
Digital lives of Australians 2022
This report is the second in an ongoing longitudinal study by auDA. The study provides an in-depth exploration into the online experiences of Australians to understand what they value, their most significant challenges and identify opportunities that will support improvements in online outcomes for Australians.
Mapping the digital gap: Tennant Creek, Barkley region, Northern Territory community outcomes report 2022
Based on 44 surveys and 13 interviews with residents and stakeholders, this report outlines the findings from the researchers' initial 2022 visit, and highlights the current access and use of media, communications and online services and the digital inclusion challenges in Tennant Creek and across...
Mapping the digital gap: Erub (Darnley Island), Zenadth Kes (Torres Strait) Queensland community outcomes report 2022
This report is intended to assist TSIMA, TSIRC and community agencies to better understand the key barriers to digital inclusion in Erub, assist in identifying communications infrastructure and program needs, and support planning and advocacy with government and industry stakeholders.
Communication regulators of the future
This report explores the critical role communication regulators play in an increasingly connected society.
Hybrid engagement integrates real-time digital and in-person activities to allow participants greater choice and flexibility to participate in an engagement process. This resource offers some guidance on how to effectively conduct hybrid engagement.
Frontier influencers: the new face of China’s propaganda
This report explores how the Chinese party-state’s globally focused propaganda and disinformation capabilities are evolving and increasing in sophistication. Concerningly, this emerging approach by the Chinese party-state to influence international discourse on China, including obfuscating its record of human rights violations, is largely flying under...
Misinformation and disinformation: an international effort using behavioural science to tackle the spread of misinformation
This paper outlines some key behavioural insights to help improve policy responses to stop the spread of mis- and dis-information.
Combatting online Islamophobia and racism in Australia: the case for an eSafety duty of care
This report, commissioned by the Islamic Council of Victoria, argues that the failure of social media platforms to improve their demonstrably ineffectual systems for the review of hateful material, coupled with the grave harms of online Islamophobia, necessitates government intervention.
Mapping the digital gap - background paper: project objectives, context and methods
The 'Mapping the Digital Gap' project involves working with remote First Nations communities to measure and track changes in digital inclusion levels and media use within each community over three years, from 2022–2024. This working paper sets out the project’s approach, covering its main objectives...
Driving the digital revolution: a guide for boards
Despite a rapid technological acceleration caused by the pandemic, many leaders remain under-skilled and struggling to keep up with a fast-changing digital landscape. This report highlights the need for significant board renewal and upskilling in order to fill the digital skills gap.
Islamophobia in the digital age: a study of anti-Muslim tweets
Relying on intensive community consultation, as well as independent research, this report provides a series of recommendations for Twitter and policy-makers, aimed at ensuring that users are adequately protected against anti-Muslim content on social media.
WeChat’s role in Australian democracy: a grassroots view
This study finds that despite drawbacks, the Chinese messaging app, WeChat, plays a vital role in the democratic participation of Chinese-Australians. It argues that the greatest challenge with WeChat remains a lack of regulatory oversight from the Australian government and the platform’s niche role within...
Policy responses to false and misleading digital content
This working paper examines the emerging risk of false and misleading digital content and the role media literacy can play in empowering children.
The digital literacy imperative
Digitalisation is no longer a sectoral issue, but is all-encompassing across sectors and actors. In that regard, the authors of this briefing paper argue that the future is already here—and investing in digital literacy programs will be critical to establishing global leadership in the digital...
Basic Online Safety Expectations: regulatory guidance
This guidance is for members of the general public, industry and other stakeholders who require information about the Basic Online Safety Expectations to increase the transparency and accountability of online service providers, thereby helping to incentivise and improve safety standards.
Australian Ad Observatory: background paper
This paper is designed to provide background information on the aims and methods of the Automated Decision-Making and Society (ADM+S) Australian Ad Observatory research project.