In response to identified gaps in online safety education, eSafety undertook research to support the development of a framework for online safety education in Australian schools, from K-12. This report focuses on the rapid review of evidence to assess current understandings of best practice in...

This research report explores the impact that COVID-19 has had on Australians’ online activity including digital confidence, negative online experiences, support and training needs.

In 2017, the Bureau of Communications and Arts Research found that the affordability of communications services in Australia had improved overall. In general, consumers were getting better value as prices stayed the same or fell, while product inclusions (such as data) increased. This paper updates...

With China’s credibility damaged over the early denials of the lethality of the COVID-19 virus, can Western nations trust its official assurances on 5G neutrality? Are we prepared for the worst if the fears about 5G became a reality? Randolph Mank explores the issues in...

Presented by various demographic and geographic splits, this release includes estimates on household and personal internet use in Australia.

Hate speech is recognised as a growing online issue which can negatively impact a person’s mental health, general wellbeing and online engagement. This research report is the result of collaboration between the eSafety Commissioner in Australia, Netsafe in New Zealand and United Kingdom’s Safer Internet...

This report from software developer, Brave, reveals that people seeking help for addiction, disability, and poverty on council websites are profiled by private companies in the United Kingdom. None of the data collecting companies recorded in this study had received consent from the website visitor...

Using machine learning, online targeting systems predict what content is most likely to interest people, and influence people to behave in a particular way. This research report shows that people welcome the convenience these systems offer, but express concern when they learn about the systems’...

This Australian government’s response to the Digital Platforms Inquiry outlines a roadmap for a program of work and series of reforms to promote competition, enhance consumer protection and support a sustainable Australian media landscape in the digital age.

This report into all things digital, social and mobile in Asia-Pacific shows that there has been remarkable growth in the use of connected media and devices over the past 18 months. Here are the headline numbers for digital connectivity in APAC: Internet users in APAC...