Fact sheet

The impact of the nationwide COVID-19 lockdown on adult New Zealanders' experiences of unwanted digital communications

This factsheet presents findings from a study looking at the prevalence of unwanted digital communications in New Zealand during the nationwide COVID-19 lockdown.
Report

The great cyber surrender: how police and governments abandon cybercrime victims

In the most comprehensive transatlantic study of its kind, this report finds that the approach of both police and policymakers to tackling cybercrime is so inadequate that it is tantamount to surrender.
Working paper

A vision for the future internet

The global pandemic has provided the world with a unique opportunity to press pause and reassess priorities in the increasingly wrought digital sphere. This working paper sets out five tangible missions Europe should embrace if it wants to re-establish itself as a values-led leader in...
Fact sheet

Parental awareness of children’s experiences of online risks and harm

This fact sheet presents findings from a study looking at New Zealand parents’, caregivers’ and whānau perceptions of children’s experiences of online risk and harm.
Guide

Web accessibility guide

This guide aims to provide a useful tool to allow web designers and owners to evaluate their websites for accessibility and explains many of the common pitfalls with respect to web accessibility.
Report

Youth check-in: exploring young people’s experiences of phone and internet services

For many people, telephone and internet services are vital for work, study, accessing services and keeping connected with family and friends. This report looks at young people’s experiences and issues with accessing and using 'phone and internet services.
Report

Inquiries into NBN access pricing and wholesale service standards: final report

This report sets out the ACCC's findings in respect to their public inquiries into National Broadband Network (NBN) entry level pricing and NBN wholesale service standards.
Report

Everything in moderation: platforms, communities and users in a healthy online environment

This paper argues that the principles and practice underpinning most major digital platforms have failed to create healthy online spaces, and that current attempts by states to regulate these spaces will fall short of addressing the root causes of this failure.
Report

Building Australian adults' confidence and resilience online

This report shows that while most Australian adults are confident in their ability to use online technologies, they are less confident about how to manage specific online risks. Notably, most adults see the need for online safety information, yet few search for or receive it.
Article

Ancient democracy for an online world

In this article, the authors argue that instead of comparing the internet's lack of accountability unfavourably with the trappings of modern democracy, we should be comparing it with earlier forms of democracy, which were a lot messier. This reframe opens up new possibilities, like opinion...