This report shows that while most Australian adults are confident in their ability to use online technologies, they are less confident about how to manage specific online risks. Notably, most adults see the need for online safety information, yet few search for or receive it.

In this article, the authors argue that instead of comparing the internet's lack of accountability unfavourably with the trappings of modern democracy, we should be comparing it with earlier forms of democracy, which were a lot messier. This reframe opens up new possibilities, like opinion...

Within a few short decades, the internet has become an indispensable part of our lives, powering business and trade, accelerating research and innovation and keeping us connected during times of crisis. The internet’s environmental impact is increasing at a staggering rate and it is time...

Over the past few years, social media platforms, particularly Facebook and Twitter, have received inordinate blame for many of society’s ills, particularly mis- and disinformation. This paper recommends the creation of government fusion cells for online problems, which would centralise expertise and decision-making and serve...

This research report explores adult Australians’ negative online experiences over a 12-month period. It highlights the types of online experiences people face, their reactions and responses.

This paper explores the concept of ‘clean pipes’, which is the idea that internet service providers (ISPs) could provide security services to their customers to deliver a better level of default security.

In response to identified gaps in online safety education, eSafety undertook research to support the development of a framework for online safety education in Australian schools, from K-12. This report focuses on the rapid review of evidence to assess current understandings of best practice in...

This research report explores the impact that COVID-19 has had on Australians’ online activity including digital confidence, negative online experiences, support and training needs.

In 2017, the Bureau of Communications and Arts Research found that the affordability of communications services in Australia had improved overall. In general, consumers were getting better value as prices stayed the same or fell, while product inclusions (such as data) increased. This paper updates...

With China’s credibility damaged over the early denials of the lethality of the COVID-19 virus, can Western nations trust its official assurances on 5G neutrality? Are we prepared for the worst if the fears about 5G became a reality? Randolph Mank explores the issues in...