The coronavirus pandemic is the most significant crisis governments have faced in generations. Digital technology has helped the UK government to manage many of the issues, and has enabled a more effective response than would have been otherwise possible. This report assesses the factors that...
This paper presents the overall rankings, results and key policy messages of the 2019 OECD Digital Government Index (DGI) and provides a detailed analysis of the results for each of the dimensions of the OECD Digital Government Policy Framework.
Automated decision-making, digital government and preserving information access rights – for citizens
This fact sheet provides advice to citizens seeking access to government information.
Automated decision-making, digital government and preserving information access rights – for agencies
This fact sheet provides guidance to agencies on the release of information in relation to the use of automated decision-making systems.
As a development tool, the e-government survey examines countries’ strengths, challenges and opportunities, and informs policies and strategies. The 2020 edition found that progress has been made across all regions, even in the least developed countries.
This report examines the phenomenon of ‘digital innovation brokerage’ that aims to connect ideas, people, organisations, and communities through digital technologies.
This report provides a context the development of e-government portals by cities. City portals provide online access to a growing number of e-government services. As such they have been successful in exploiting the opportunities technology offers to make local and regional government services available over...
The objective of this audit was to examine the extent to which Australian Government entities have implemented the Digital Continuity 2020 policy, and how effectively the National Archives of Australia is monitoring, assisting, and encouraging entities to meet the specified targets of the policy.
Digital transformation can be risky — but the status quo is riskier. Drawing on insights of CIOs and senior public servants, this report identifies strategies for dealing with the risks of not embracing digital technology for public services, including: legacy systems costs, cyber security, people and...