Report

Review of the Australian Financial Complaints Authority: final report

This review provided an opportunity for feedback on the operation of the Australian Financial Complaints Authority (AFCA) since its establishment, and to consider whether further enhancements should be made to ensure the external dispute resolution scheme is appropriately calibrated and operating effectively.
Report

Mobile payment and digital wallet financial services

This inquiry report provides an overview of the payments ecosystem, outlining both old and new payment systems. It also provides an overview of the technologies that enable digital wallets and mobile payments, and details of the major platforms and services offered in Australia.
Report

Canada and the digitalization of money

This report shares key takeaways from a workshop held in August with international and Canadian experts to develop advice for policy makers, regulators and market participants on how to advance the digitalization of money with a view to serving the interests of the users of...
Report

Select Committee on Australia as a Technology and Financial Centre: second interim report

In the second phase of the inquiry, the committee has again categorised its work across the key areas of: tax settings; regulatory issues; access to capital; and skills and culture. This report also includes a standalone chapter on blockchain and digital assets, which is an...
Journal article

The role of RegTech in augmenting regulatory compliance: regulating technology, accountability and liability

While RegTech in its many forms, from expert rule-based systems for compliance automation to artificial intelligence for reporting and compliance analysis, has the potential to revolutionise a regulator’s job, it comes with its own set of legal challenges.
Report

Small business access to finance: the evolving lending market

This research paper examines how small and medium enterprises (SMEs) access debt finance in Australia.
Report

Greening public finance

In this document, the authors argue that 'greening' the finance system is a key part of the transition to 'net zero' emissions by 2050.
Briefing paper

Designing and regulating retail digital currencies

Governments and multinational organisations around the world have begun exploring the feasibility of developing retail digital currencies for domestic and global payments. This policy brief does not address bitcoin or other privately issued digital currencies that are not backed by assets having intrinsic value.
Report

Responsible investment benchmark report Aotearoa New Zealand 2021

The market for responsible investments in New Zealand has continued to soar in popularity, increasing 28% in 2020 to $142 billion, according to this report, and responsible investment assets grew at more than twice the rate of overall professionally managed investments.
Guide

Auditing risk culture: a practical guide

Specifically developed in the context of Australian financial services organisations for internal auditors, senior management, board audit committees and other assurance providers, this 40-page guide will be useful more broadly: in non-financial organisations and both within and outside Australia.