Community-based social services
Not a one-stop shop: the NDIS in Australia’s social infrastructure
The NDIS was founded upon a three-tier system, with each tier providing a critical and unique contribution to the overall system of support and care for disabled people. The author of this report calls for increased investment in NDIS Tier 2 services.
State of the sector 2022
QCOSS’ annual 'State of the sector' report highlights emerging issues, and challenges identified by the social services sector, based on recent feedback and engagement.
Australia Cares: creating a society of care
Australia Cares aims to radically transform Australia’s systems, practices and cultures of care. This initiative has emerged from a diverse coalition of people across care communities, researchers and policy-makers.
Australian experiences of poverty: risk precarity and uncertainty during COVID-19
This report analyses the benefits and drawbacks of the policy changes that were put in place to address COVID-19 impacts. The report draws on the perspectives of those services supporting people experiencing poverty to examine the escalation of needs and compounded difficulties for people in...
New horizons: what can England learn from the professionalisation of care workers in other countries?
Care workers have undoubtedly been first on the front line, delivering care in perilous conditions, but last to see any meaningful acknowledgement and reward for their continuing perseverance. This report argues that there is now an opportunity for policy-makers to reverse the deepening workforce recruitment...
City of Greater Bendigo data co-op: a place-based data collaboration focused on community resilience
This project report outlines the feasibility and potential benefits of organisations collaborating with data around the topic of community resilience for the City of Greater Bendigo.
Meals on Wheels Australia social impact report
This report measures the social impact of 'Meals on Wheels' and the importance of meaningful customer and volunteer connection, further supporting the essential role the service plays within almost every Australian community.
Key findings from an Evidence Check exploring programs to address youth homelessness
This FACSIAR Summary presents the findings from an Evidence Check exploring the effectiveness of programs that support children and young people aged 12-15 years who are homeless or at risk of homelessness.
Mapping community resources for disaster preparedness: humanitarian data capability and automated futures
This report details the rationale, background research and design for a platform to help local communities map resources for disaster preparedness. It sets out a first step in improving community data capability through resource mapping to enhance humanitarian action before disaster events occur.
Evaluation of the Aspire Social Impact Bond: final report
Aspire is a homelessness intervention involving more intensive case management for a longer duration than most programs which respond to homelessness. This report outlines the findings of an evaluation of the Aspire program and social impact bond (SIB) in Adelaide, South Australia.
How do place-based services evolve in a world of virtual, physical and hybrid service delivery?
Given the inevitable growth of virtual and hybrid services in the context of place-based service delivery, this report argues that future government initiatives should consider how virtual services can be included in the design and how they are integrated and interact with face-to-face components.
Findings from the 50 Lives 50 Homes program: final evaluation report 2022
The '50 Lives' program pioneered the launch of 'Housing First' into the homelessness service system and onto the political agenda in Western Australia in late 2015. Fast forward to this final evaluation report, and the '50 Lives' collective impact program has supported nearly 300 people...
ADM in child and family services: mapping what is happening and what we know
This paper reports on the proceedings of a workshop entitled ADM in child and family services: mapping what is happening and what we know, held on the 24 November 2020. The workshop brought together international experts and on-the-ground sector stakeholders to provide an overview of...
Volunteers and volunteering during the COVID-era in Australia
In 2021, the Australian government announced the development of a National Strategy for Volunteering, with the design of this strategy being led by Volunteering Australia. The ANU Centre for Social Research and Methods is undertaking research to support the development of the strategy, with this...
Paying what it takes
Australian charities are being hamstrung by a lack of funding for their core operational needs, severely affecting their ability to deliver frontline services to Australians living with disadvantage. This report finds that the prevailing funding model for not-for-profits is failing to cover indirect operating costs...
Evaluation capacity building in primary prevention: learning enquiry final report
This report represents the culmination of recent evaluation capacity building efforts in Melbourne’s west and a subsequent learning enquiry to understanding the current state of play for evaluation capacity from a systems perspective.
Counting the costs: sustainable funding for the ACT community services sector
This report informs development of more sustainable models of resourcing for the community services sector in the Australian Capital Territory (ACT).
Nurturing links across civil society: lessons from Australia’s for-purpose sector’s response to COVID-19
The impacts of the COVID-19 coronavirus pandemic have stretched far beyond the immediate public health concerns. Built on in-depth conversations with civil society leaders from across Australia, this report offers crucial insights into the for-purpose sectors ability to help people in need during crisis and...
Pathways to homelessness
The NSW Department of Communities and Justice (DCJ) commissioned Taylor Fry to prepare this report, with support from stakeholder agencies. It presents a detailed investigation into what happens to people before, during and after homelessness.
The experience of people without Australian permanent residency accessing emergency accommodation in inner city Sydney
This research report focuses on the experiences of people in a temporary emergency accommodation program which is accommodating people without permanent residency in hotels in inner-city Sydney, due to the COVID-19 pandemic.
The Maranguka Cross Sector Leadership Group
This case study of the Maranguka Cross Sector Leadership Group offers insights for government and non-government organisations wishing to align policy and resources towards supporting community-led agendas for change. The case study draws on the knowledge and practice of the Bourke Tribal Council through Maranguka...
Lines blurred: Chinese community organisations in Australia
This research paper examines Australia’s foreign interference debate and Beijing’s reach in supporting Chinese-Australian community organisations.
Funding opportunities for community groups
Members of Parliament regularly receive inquiries directly, or through their electorate offices, about funding opportunities for community groups. This guide is designed to assist MPs and their electorate office staff to respond to these requests.
Community Services Outcomes Tree: an introduction
This resource explains the Community Services Outcomes Tree, which has been designed for the community sector.
Community first social care: care in places people call home
Additional funding for social care is important. The system has suffered significant cuts and cannot be improved without a funding deal. This briefing makes a contribution to the evidence and policy thinking on what should come alongside funding proposals. It outlines how combining funding reform...