Can multiple contractors self-regulate their joint service delivery? A serious gaming experiment on road maintenance planning
It is currently unclear how performance-based payments in network tenders can effectively encourage network members to coordinate their own operations, so a serious game was performed that simulates road maintenance planning to study changes in decision making and the emergence of network coordination. The experiments...
The persuasive effect of Fox News: non-compliance with social distancing during the COVID-19 pandemic
The COVID-19 crisis has renewed concerns about the dangers of misinformation and its persuasive effects on behaviour. The US response to the pandemic is deeply divided along partisan lines. This study measured the effects of cable news in the US on regional differences in compliance...
The COVID-19 pandemic has already forced many changes on our world and lives. These changes may be even more consequential when the crisis has ended. In fact, we may never return to the world we left behind before COVID, and that has huge implications for...
Recognised as the first model of behaviour change specifically designed to help public administrators, BehaviourWorks’ INSPIRE framework is based on a simple mnemonic that describes seven of the most powerful techniques: implementation intentions, norms, salience, procedural justice, incentives, reputation and credibility and ease.
This interactive dashboard releases results in real time from the Survey of COVID-19 Responses to Understand Behaviour (SCRUB). The SCRUB project aims to provide current and future policy makers with actionable insights into public attitudes and behaviours relating to the COVID-19 pandemic.
This paper provides a data set for public use of roughly 6,000 individuals in six countries relating to beliefs about the pandemic, behaviour change, work and living situations, income, and exposure to the virus, socio-demographic characteristics and pre-pandemic health characteristics.
The governments of open societies now find themselves in the precarious position of having to decide what their citizens can and cannot do. In order for governments to promote public health effectively, they must ensure their citizens abide by the orders, without turning their open...
Discussing a behavioural survey in the UK in early April which assessed why people were or were not complying with Covid-19 lockdown measures, this article argues that effective mitigation relies on intrinsic motivation and people’s individual decisions to comply with social distancing measures.
Regulatory framework for the protection of consumers in the banking, insurance and financial services sector
This report focuses on a number of key issues in the current consumer protection system. The list of key issues is not intended to be comprehensive; rather, the report provides a 'snapshot' of concerns raised in evidence about consumer protections, or the lack thereof, in...
The INSPIRE Framework: how public administrators can increase compliance with written requests using behavioral techniques
This article reports that a growing body of behaviour change literature has identified techniques that can be used in written correspondence to influence behaviour.