Consumer behaviour

Alternate Term Label:
Consumer engagement
Consumer expectation
NARROWER TERMS:
Report

COVID-19 and consumers: from crisis to recovery

The focus in this report is on the consumer policy dimensions of COVID-19, including access to essential products and services – encompassing energy, housing, telecommunications and financial services; access to important consumer protections; and the potential for greater harm when living our lives so pervasively...
Working paper

Prize linked debt: increasing credit card repayments in an online experiment

A significant proportion of credit card users persistently make low repayments on their debt. This paper tests whether a financial tool known as Prize Linked Debt (PLD) can increase credit card debt repayments amongst borrowers who repay the minimum, using an online experiment.
Fact sheet

Fact Check: Does Australians' spending on pets show how little the nation spends on foreign aid?

Labor senator Sam Dastyari claims Australia spent three times more on pets in 2016 than it did on foreign aid.
Working paper

Consumer panic in the COVID-19 pandemic

In this paper, the authors develop an econometric model of consumer panic (or panic buying) during the COVID-19 pandemic. Using Google search data on relevant keywords, they construct a daily index of consumer panic for 54 countries from January to late April 2020.
Report

Australian consumer access to digital content

This report examines the major differences between digital media markets in Australia and the US. The researchers created a list of the most popular media titles over the last five years and checked their availability and price with Australian and American digital content providers over...
Report

ACQSC Consumer engagement in aged care - survey report

The purpose of this report is to describe the key themes and findings from online surveys of aged care consumers and aged care providers, regarding best practice models for engagement between consumers and providers.
Journal article

Consumers discard a lot more food than widely believed: Estimates of global food waste using an energy gap approach and affluence elasticity of food waste

This work provides an internationally comparable consumer food waste dataset based on food availability, energy gap and consumer affluence. The data suggests that consumer food waste follows a linear-log relationship with consumer affluence and starts to emerge when consumers reach a threshold of approximately $6.70/day/capita...
Report

Review of online targeting: final report and recommendations

Using machine learning, online targeting systems predict what content is most likely to interest people, and influence people to behave in a particular way. This research report shows that people welcome the convenience these systems offer, but express concern when they learn about the systems’...
Report

Not cashless, but less cash: economic justice and the future of UK payments

This report argues that shaping the transition to an increasingly digital economy to deliver economic justice will require continued access to cash, alongside improved access to digital financial services that work for everyone.
Report

New Zealand's internet insights 2019

This research highlights the current trends in New Zealands' internet use and public perceptions of the internet market.