The focus in this report is on the consumer policy dimensions of COVID-19, including access to essential products and services – encompassing energy, housing, telecommunications and financial services; access to important consumer protections; and the potential for greater harm when living our lives so pervasively...

A significant proportion of credit card users persistently make low repayments on their debt. This paper tests whether a financial tool known as Prize Linked Debt (PLD) can increase credit card debt repayments amongst borrowers who repay the minimum, using an online experiment.

Labor senator Sam Dastyari claims Australia spent three times more on pets in 2016 than it did on foreign aid.

In this paper, the authors develop an econometric model of consumer panic (or panic buying) during the COVID-19 pandemic. Using Google search data on relevant keywords, they construct a daily index of consumer panic for 54 countries from January to late April 2020.

This report examines the major differences between digital media markets in Australia and the US. The researchers created a list of the most popular media titles over the last five years and checked their availability and price with Australian and American digital content providers over...

The purpose of this report is to describe the key themes and findings from online surveys of aged care consumers and aged care providers, regarding best practice models for engagement between consumers and providers.

This work provides an internationally comparable consumer food waste dataset based on food availability, energy gap and consumer affluence. The data suggests that consumer food waste follows a linear-log relationship with consumer affluence and starts to emerge when consumers reach a threshold of approximately $6.70/day/capita...

Using machine learning, online targeting systems predict what content is most likely to interest people, and influence people to behave in a particular way. This research report shows that people welcome the convenience these systems offer, but express concern when they learn about the systems’...

This report argues that shaping the transition to an increasingly digital economy to deliver economic justice will require continued access to cash, alongside improved access to digital financial services that work for everyone.

This research highlights the current trends in New Zealands' internet use and public perceptions of the internet market.