Legal services

ALTERNATIVE LABELS
Judicare
Legal aid
Legal assistance services
Legal assistance programs
Legal assistance to the poor
Legal information


Report

Legal assistance services outcomes frameworks: a rapid scoping review

This report describes the conceptual role of outcomes frameworks for legal assistance services. It includes a section that clarifies working definitions, and draws together evidence relevant to framework development, shared outcomes and sector-wide frameworks.
Strategy

Legal assistance strategy 2022-2025

The development of this strategy has been informed by consultation with the legal assistance sector. It is intended to be a practical, flexible and proactive roadmap to support legal assistance service providers in collectively delivering legal assistance in a way which responds to the needs...
Report

Automated legal guidance at federal agencies: report for the Administrative Conference of the United States

When individuals have questions about federal benefits, services, and legal rules, they are increasingly seeking help from government chatbots, virtual assistants, and other automated tools. This report describes the results of a qualitative study of automated legal guidance across the US Federal government, which included...
Report

Working in community legal centres in Victoria: results from the Community Legal Centres Workforce Project

The Federation of Community Legal Centres Victoria engaged the Victoria Law Foundation to conduct a survey of the community legal assistance sector workforce with the aim of capturing issues, experiences and views of their workforce across diverse roles, centres and geography. This report explores how...
Report

Joint Select Committee on Australia’s Family Law System: final report

The Joint Select Committee on Australia’s Family Law System was appointed by the Australian Parliament in September 2019. Since that time, the committee has undertaken a comprehensive two-year inquiry into the family law and the child support systems. This final report notes any government actions...
Report

Working together for client wellbeing: an outcome of health justice partnership

Health justice partnership brings legal help into healthcare settings and teams to more effectively address intersecting health and legal problems in the lives of shared clients. This paper explores wellbeing as one expressed outcome of health justice partnership.
Strategy

Northern Territory Aboriginal justice agreement 2021–2027

The Northern Territory Aboriginal Justice Agreement (the Agreement) outlines how the parties will work together to improve justice outcomes for Aboriginal Territorians. The Agreement has three aims and identifies the commitments and actions to be delivered over seven years.
Report

Legally minded: understanding how legal intervention can improve the lives of people with mental ill-health

This report presents the research findings and discussion drawn from eight interviews with Northern Community Legal Centre (NCLC) clients experiencing mental ill-health to explore the perceived impact of legal intervention on their lives.
Report

International approaches to ongoing competence

This report offers a broad review of how legal regulators in a range of different jurisdictions are managing and improving the ongoing competence of their lawyers.
Discussion paper

Secondary consultation: a tool for sharing information and transferring knowledge in health justice partnership

The last decade has seen a rise in the number of legal, health and other practitioners in Australia coming together in partnership to address the unmet legal needs that affect the health and wellbeing of shared patients and clients. This discussion paper explores secondary consultation...
Report

Health justice partnership as a response to domestic and family violence

This paper describes health justice partnership as an integrated response to domestic and family violence - what partnerships currently look like, where they are found, who they support, and what they offer partner agencies, practitioners and their clients.
Literature review

Aboriginal and Torres Strait Islander families in Australian Coroners Courts

Coroners Courts in many jurisdictions throughout Australia are seeking ways to ensure their processes and practices are culturally sensitive, particularly for supporting Aboriginal and Torres Strait Islands families. This report provides a sound base for reviewing culturally sensitive practices within the coronial system.
Report

Improvements in family law proceedings: second interim report

This report outlines a series of recommendations, including the implementation of procedures to enable the investigation of claims of a party wilfully misleading the Family Court, and the accreditation of professionals in the family law system. There are also a series of recommendations about making...
Report

Collaboration through the COVID-19 crisis: lessons for systemic change

The insights and data shared in this report were collected across a range of activities facilitated by Health Justice Australia throughout 2020. The report draws on the insights of health and legal assistance services and practitioners and their representative bodies, including those working in health...
Report

Litigation funding and the regulation of the class action industry

In this report, the Parliamentary Joint Committee on Corporations and Financial Services concurs with the findings of numerous previous reviews: namely, that class actions, when working as originally intended, should facilitate access to justice, discourage wrongdoing, and promote the efficient and effective use of court...
Evaluation

Law informed: the value of telephone legal information services to clients

This research assessed the value of Legal Help’s information/referral services to clients in the broader context of the Victorian legal assistance sector’s information and service provision. The service was evaluated on its reach to the community, accessibility to clients, appropriateness of services provided, client experience...
Report

Seeking legal help online: understanding the 'missing majority'

This research was funded by the Victorian Law Foundation to help better understand the attitudes and behaviours of people looking for and using legal self-help resources online to solve common civil law problems. The aim is to inform better design and deployment of digital self-help...
Report

Aboriginal and Torres Strait Islander legal services: national picture 2018-19

This report provides a comprehensive national snapshot of the valuable services provided by Aboriginal and Torres Strait Islander legal services.
Report

Improvements in family law proceedings: interim report

This interim report outlines the current progress on the inquiry into potential reforms to Australia's family law system.
Briefing paper

Legal help as mental healthcare

This paper looks at how health justice partnership uses legal help to improve client outcomes, offering one avenue for more holistic responses to compounding issues around mental ill-health that may otherwise continue to escalate.