Utilities regulation

ALTERNATIVE LABELS
Public utilities
NARROWER TERMS
Discussion paper

Gas reservation issues paper

This issues paper outlines a range of issues on which it seeks information and feedback. The paper provides a short factual overview of Australia’s gas markets and regulatory interventions to date and briefly summarises the issues created by prospective gas reservation.
Discussion paper

Energy Security Board data strategy: consultation paper

The Energy Security Board is attempting to drive reforms to increase transparency across the energy sector and even the playing field between energy companies and consumers. This consultation paper outlines ways to close energy sector data gaps through improved access, protection, sharing, integration, and the...
Report

Inquiry into the National Electricity Market: September 2020

This report has been prepared as part of the ACCC's inquiry into the prices, profits and margins in the supply of electricity in the National Electricity Market. The supplementary report sets out recent market developments, including the effects of the COVID-19 pandemic on electricity use...
Report

Picking peaches: service quality in the Victorian energy market

This report provides a summary of the findings from a collaborative research project between RMIT’s Behavioural Business Lab and the Consumer Policy Research Centre. This research has produced unique empirical data about the value of service quality and how it affects consumer choice in the...
Report

Regulation of the National Energy Market

There is ongoing community, political and media interest in energy supply, particularly rising energy prices and their impact on Australian households and businesses. The objective of this audit was to assess the effectiveness of the Australian Energy Regulator’s regulation of energy markets.
Discussion paper

Utilities for democracy: why and how the algorithmic infrastructure of Facebook and Google must be regulated

This paper provides a framework for understanding why internet platforms matter for democracy and how they should be regulated. The authors describe the two most powerful internet platforms, Facebook and Google, as new public utilities — utilities for democracy — arguing that they should be...
Report

Victorian energy market update: June 2020

The Essential Services Commission regularly collects data on the Victorian energy market. This report considers ordinary data from January to March 2020, and also includes more recent data collected on the impact of the coronavirus on energy consumers.
Report

Customer impact reporting for Victorian energy market report

The Essential Services Commission researched customer experiences following regulatory reforms to the energy market.
Report

Energy assistance report: tracking how Victoria's changing energy policies are impacting households in the state

This report provides insights on the impact of regulation and policy reform implemented by the Victorian government in relation to energy issues reported by callers to Consumer Action’s National Debt Helpline.
Report

Victorian energy market report 2018–19

The Victorian energy market report looks into the performance of the market when it comes to the retail energy prices customers are paying, the level of service from energy businesses, and the experience of customers facing or anticipating payment difficulty.