Technology and older people



Reducing perceived risk and promoting digital inclusion for older Australians

This report describes the outcomes of stage one of the project, 'Explore and Quantify.' This includes an analysis of 22 exploratory interviews, resulting in 22 video vignettes of older adults’ information and communication technology risk perceptions (March 2021), and findings from a survey of approximately...

The digital lives of older Australians

This report examines how older people are adapting to the digital world, how and why they access the internet, and their attitudes to doing so.
Working paper

New economics of assistive technology: a call for a missions approach

The aim of this paper is to propose a model beyond the current assistive technology (AT) paradigm, which is often steeped in a market failure rationale. The authors propose a mission-oriented approach to AT which will enable a greater rate of innovation (thus directing and...

Improving the digital inclusion of older Australians: the social impact of Be Connected

This evaluation found the 'Be Connected' program has had a significant impact on building the digital skills, confidence and online safety practices of older Australians. It finds that the program represents an appropriate, effective and efficient investment in the digital inclusion of older Australians.

Families in Australia Survey: life during COVID-19 - report no.2

Australians are being reminded to keep in touch with their elderly loved ones, with this research released revealing older Australians were among the most isolated from family and friends during the coronavirus pandemic.

Encouraging the digital participation of older Australians through mentoring

This report examines how mentoring by family, friends and peers can help older Australians to increase their online engagement and improve their digital skills.

Understanding the digital behaviours of older Australians

The Office of the eSafety Commissioner commissioned research into how older Australians perceive and use digital devices and the internet. This research has been undertaken to inform development of the Be Connected program to provide resources and support training to increase the confidence, skills and...

Lifelong participation through digital technology

Due to increases in life expectancy we are now facing what could be the longest ever retirement period in history. With this welcome trend comes new challenges, such as the need to meet increased demand for health and aged care services at a time when...

Digital lives of older Australians

This research report explores the levels of online engagement of Australians aged 65 and over. It includes how often the internet is used, where it is accessed from, the devices used and activities undertaken.

The digital age project: strategies that enable older social housing residents to use the internet

This publication provides insights into the factors affecting technology adoption for older and disadvantaged people, and provides training and interface guidelines and a potential model for other public housing communities to become more digitally aware.

Technology and older people: findings from the VicHealth Indicators Survey

This report identifies the characteristics of older Victorians most likely to use digital technologies compared to those at risk of being socially excluded as a result of not having access.

Older Australians and the internet

What do older Australians who never or rarely use the Internet know about the types of online products and services available to them, and how they might use these products and services to improve their daily life? This project aims to support current and future...
Conference paper

Older people and the internet

The change in policy focus from basic (i.e. dial up) Internet infrastructure to broadband network provision may lead one to assume that all is done as far as basic Internet provision is concerned especially for people in urban areas. However the assumption that with the...
Conference paper

Organisational change and older workers' training: evidence from a matched employer-employee survey

In economies where labour forces are rapidly ageing, one policy-relevant question regarding technological and organisational innovations has to do with their labour-market consequences: do they affect the structure of employment and, as a consequence, do they hurt the employment prospects of older workers? This study...