Financial counselling

Media release

Targeted support for Victorians struggling with energy bills

Minister for Energy, Environment and Climate Change Lily D'Ambrosio announced the $3.7 million package today, which includes new financial counsellors and online training for more than 1,100 frontline community workers so Victorians experiencing hardship can get immediate support to manage electricity and gas bills. Initiative...
Media release

Urgent support for 300 charities and community organisations

The Morrison Government is providing an immediate $100 million funding injection to more than 300 charities and community organisations to support Australians in the wake of the coronavirus economic downturn. Initiative: Funding and support for 300 charities
Media release

Unprecedented new social and economic support package released

The Social and Economic Support Package we have announced today is unprecedented in the history our state in both size, and breadth. Initiative: Social and Economic Support Packages Initiative: Freeze payment of the Community Fire levy next financial year Initiative: Increase pool of available houses...

The countervailing power: review of the coordination and funding for financial counselling services across Australia

This review report notes the benefits of financial counselling to the community, including early intervention and prevention of further financial hardship, advocacy support, and referral to other services for complex issues. It also highlights the challenges faced by the financial counselling sector.

Money stories: financial resilience among Aboriginal and Torres Strait Islander Australians

This report builds on previous work on financial resilience in Australia and represents the beginning of an exploration of the financial resilience of Aboriginal and Torres Strait Islander peoples.
Technical report

Legal framework for the provision of financial advice and sale of financial products to Australian households: background paper 7

This technical paper has been prepared for the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industries. Its purpose is to explain in general terms the legal framework within which financial advice is provided, and financial products are sold, to Australian households.

Evaluation of the Financial Consumer Rights Council - dignity and debt: financial difficulty and getting older initiative

The Financial Consumer Rights Council (FCRC): Dignity and Debt Financial Difficulty and Getting Older initiative was designed to address the effectiveness of one-on-one financial counselling sessions with Older Persons, including provision of consumer advocacy and information about financial hardship protections to those entering aged care...