This paper overviews structural reforms that promote the diffusion of digital technologies and investment in intangible capital that maximises the potential of these technologies in New Zealand.

The Regional Telecommunications Review is an opportunity for people living and working in regional, rural and remote areas of Australia to share their views and experiences using telecommunications services in their area. The 2021 review examined the adequacy of telecommunications services in regional, rural and...

This report highlights key findings from the Western Australian government's community consultation on a draft Digital Inclusion Blueprint.

The Australian Digital Inclusion Index uses survey data to measure digital inclusion across three dimensions of access, affordability and digital ability. The research explores how these dimensions vary across the country and across different social groups. The 2021 Australian Digital Inclusion Index marks the first...

Digital information has emerged as the prime mover of economies and societies. With the right set of policies and programs, this paper argues that Canada can have the digital connectivity infrastructure it needs to fully support an inclusive society and competitive economy far into the...

This project has brought together Gulf Savannah property owners, councils, communities, development organisations, businesses owners, technical experts, and telecommunications service providers to collaboratively identify and define mobile and broadband challenges during the 2019 monsoon trough event and recovery phase, and to devise novel technical solutions...

Farmers use broadband, in combination with other technologies, to reduce costs, improve water efficiency and improve access to commodity and labour markets. This paper highlights the real world benefits of high-speed broadband in a series of case studies of agricultural enterprises.

Most of the UK population is now within reach of fast broadband, 4G or 5G signals, and also have the digital skills to go online. This report focuses on those for whom cost is the main barrier to greater digital participation.

The 2020 Affordability Report calls for governments to develop effective national broadband plans to make internet access more affordable and enable more people to connect.

This report sets out the ACCC's findings in respect to their public inquiries into National Broadband Network (NBN) entry level pricing and NBN wholesale service standards.

The COVID-19 pandemic has underlined the critical importance of digital inclusion in contemporary Australia. The Australian Digital Inclusion Index (ADII) was first published in 2016. This edition provides the most comprehensive picture of Australia’s online participation to date.

The Consumer Safeguards Review is examining what consumer safeguards are required for a changing communications environment, with a focus on the post-2020 environment. This consultation paper seeks the public's views on proposals for reform regarding choice and fairness in the retail relationship between customers and...

This paper explores the concept of ‘clean pipes’, which is the idea that internet service providers (ISPs) could provide security services to their customers to deliver a better level of default security.

In 2020 the Australian Digital Inclusion project team sought feedback on a reimagined Australian Digital Inclusion Index. Submissions closed 13 March 2020.This document summarises the feedback received, and details how that feedback has informed the ADII 2.0.

This report presents an overview of communications and media in Australia in 2018-19. The findings show a more complex landscape, along with new demand for online services.

Broadband is essential infrastructure, and the country’s digital divide confirms the challenges to bringing its benefits to every person, regardless of demographics or geography. As broadband affects nearly every social determinant of health, barriers to adoption and use represent significant challenges in individual and community-level...

This discussion paper has been released to seek feedback on five primary aspects of the revised ADII 2.0 index and index data provision strategy that the ADII Research Team are investigating.

The objective of this audit was to assess the effectiveness of NBN Co’s service continuity operations relating to the migration of telecommunication services to the National Broadband Network (NBN).

The Morrison Government is reviewing arrangements for telecommunications in new developments. The current Telecommunications in New Developments (TIND) policy, released in March 2015, provides the framework for this access, while also fostering competition between network providers to service developments.

The 2019 edition of the Affordability Report calls on policy makers and regulators to promote competitive and diverse broadband markets as key ingredients to drive down the cost of internet access.