Code of conduct


Annual industry data and compliance report 2018−19

Providing a snapshot of the life insurance industry and its compliance with the Life Insurance Code of Practice, this report shows life insurers need a stronger commitment to their code compliance obligations.

Management of the Australian government’s lobbying code of conduct — follow-up audit

The objective of this audit was to examine the effectiveness of the Attorney-General’s Department’s implementation of the recommendations from the Auditor-General Report, Management of the Australian Government’s Register of Lobbyists.

Disinformation and ‘fake news’: final report

This report repeats earlier recommendations for clear legal liabilities to be established for tech companies to act against harmful or illegal content on their sites, and calls for a compulsory Code of Ethics defining what constitutes harmful content.

Poisoning democracy: how Canada can address harmful speech online

The rise of harmful speech online is a threat to Canada’s democracy. This report outlines how governments and digital platform companies can better address hate and harassment, including the creation of a Moderation Standards Council.
Draft report

The model code of conduct for local councils in NSW: consultation draft

The NSW Office of Local Government (OLG) has prepared this consultation draft of the new Model Code of Conduct and Procedures. The OLG is seeking the views of councils and other stakeholders on the consultation drafts prior to finalising the new model.
Discussion paper

Review into the efficacy of the Code of Conduct for Australian Copyright Collecting Societies - discussion paper

This discussion paper has been released to generate feedback on the effectiveness of the Code of Conduct for Copyright Collecting Societies, and whether the current voluntary code represents best practice, contains sufficient monitoring and review mechanisms, and if it should be mandatory for all collecting...

Investigation into allegations of improper conduct by officers of VicRoads

The investigation found that that some VicRoads enforcement officers routinely exceeded the speed limit in VicRoads vehicles without displaying lights or sirens, as required by the road rules. Foreword

The franchisor compliance manual

Designed to help franchisors to understand their rights and responsibilities under the new Franchising Code of Conduct, which commences on 1 January 2015. Introduction The Franchising Code of Conduct is a mandatory industry code that applies to all of the parties to a franchise agreement...

Improving administration: the next 30 years - complaint handling, investigation and good administration

This one-day seminar was held as part of the 30th anniversary celebrations of the Commonwealth Ombudsman. Senior representatives from the public and private sectors gathered to discuss and debate current and emerging issues in complaint handling and ombudsman oversight of administration. Speeches and presentations from...