Hybrid engagement integrates real-time digital and in-person activities to allow participants greater choice and flexibility to participate in an engagement process. This resource offers some guidance on how to effectively conduct hybrid engagement.
These guidelines walk the reader through ten steps to design, plan and implement a citizen participation process, and details seven different methods that can be used to involve citizens in policy-making. To illustrate these methods, the OECD gathered good practice examples through an open call.
This study finds that despite drawbacks, the Chinese messaging app, WeChat, plays a vital role in the democratic participation of Chinese-Australians. It argues that the greatest challenge with WeChat remains a lack of regulatory oversight from the Australian government and the platform’s niche role within...
Accelerating social impact research: libraries at the intersection of openness and community-engaged scholarship
The goal of this pilot program is to meet institutional needs for developing a strategic approach for advancing the social impact of research, aimed at building and reinforcing institutional points of influence for open research practices and community engagement.
This case study examines attitudes of councils towards verge gardening in Greater Sydney. The research questions include: What are council attitudes towards edible plants in verge gardening? Are the policy approaches cautious and risk averse or explicitly aiming to reduce barriers?
This ebook came about through a desire to investigate more deeply the role and experience of the community engagement practitioner today. The publication is intended less to instruct than to offer a reflection on the current state of the industry in Australia. That is, to...
In this paper, the authors argue democratic reforms to enhance the influence of ordinary and underpowered citizens over public policy are a necessary component of any strategy to recapture lost electorates and reinforce the foundations of democracy.
This report explores a Decentralised Autonomous Organisation (DAO) for the Melbourne CBD designed to rejuvenate the Melbourne CBD for all stakeholders and used as a tool for targeted economic stimulus, community governance and community engagement.
Effective health communication during the pandemic has been particularly challenging for people from culturally and linguistically diverse backgrounds who live in Melbourne’s west. This review draws upon literature from COVID-19 and other pandemic or emergency responses.
The Mental Health Deep Dive was a collaborative research project involving Centre for Social Impact team members. This report summarises the first two reports (project stages 1-3) and details the findings from the final stages of the project (stages 4-5) – roundtables and discussions with...
This guide has been prepared for anyone working towards the creation of positive social impact in Australia. It may assist those wanting to measure the change they are making for individuals, organisations and communities.
This report argues that the government must do more to involve the public in designing policies to help the United Kingdom transition to a zero-carbon economy. The report sets out recommendations for when and how policy makers should engage with citizens and residents.
This strategy aims to support and meet the needs of Aboriginal people who interact with NSW Customer Service, and to create a culturally-safe environment to expand Aboriginal customer engagement.
Sport Australia has taken the next steps towards building a more collaborative, cohesive and contemporary approach to volunteering in sport with the release of this insights report and new national plan for the future of sport volunteering.
Written for on-the-ground practitioners, engagement professionals and community members, this resource provides accessible explanations that cover the basics and bring an understanding of the principles that underline best-practice engagement.
In recent times, online platforms like Facebook have usurped core aspects of what we expect from a public square. This discussion paper aims to initiate a focused discussion around the type of digital infrastructure we want to power our public square.
VicHealth is working with Victorian councils to set our kids up for their best possible future - by creating communities where children and young people can grow up active, connected and healthy.
The findings in this report demonstrate that if we accept that media is integral to all aspects of our lives, far more needs to be done to address the needs of groups who are the least confident about their media abilities and who have access...
Michelle Bryne provides insights on using communications across multiple platforms, reputation management and engagement management to increase community awareness, engagement and respect for regulators and their work.