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Community engagement

ALTERNATIVE LABELS
civic engagement
public engagement


Guide

Hybrid engagement

Hybrid engagement integrates real-time digital and in-person activities to allow participants greater choice and flexibility to participate in an engagement process. This resource offers some guidance on how to effectively conduct hybrid engagement.
Guide

OECD guidelines for citizen participation processes

These guidelines walk the reader through ten steps to design, plan and implement a citizen participation process, and details seven different methods that can be used to involve citizens in policy-making. To illustrate these methods, the OECD gathered good practice examples through an open call.
Report

WeChat’s role in Australian democracy: a grassroots view

This study finds that despite drawbacks, the Chinese messaging app, WeChat, plays a vital role in the democratic participation of Chinese-Australians. It argues that the greatest challenge with WeChat remains a lack of regulatory oversight from the Australian government and the platform’s niche role within...
Report

Accelerating social impact research: libraries at the intersection of openness and community-engaged scholarship

The goal of this pilot program is to meet institutional needs for developing a strategic approach for advancing the social impact of research, aimed at building and reinforcing institutional points of influence for open research practices and community engagement.
Conference paper

Veggies in verges: a policy inventory for footpath food gardens across Greater Sydney

This case study examines attitudes of councils towards verge gardening in Greater Sydney. The research questions include: What are council attitudes towards edible plants in verge gardening? Are the policy approaches cautious and risk averse or explicitly aiming to reduce barriers?
Book

Future skills for engagement practitioners

This ebook came about through a desire to investigate more deeply the role and experience of the community engagement practitioner today. The publication is intended less to instruct than to offer a reflection on the current state of the industry in Australia. That is, to...
Report

Road to renewal: elections, parties and the case for democratic reform

In this paper, the authors argue democratic reforms to enhance the influence of ordinary and underpowered citizens over public policy are a necessary component of any strategy to recapture lost electorates and reinforce the foundations of democracy.
Report

The Docklands DAO: reimagining precincts in a digital CBD

This report explores a Decentralised Autonomous Organisation (DAO) for the Melbourne CBD designed to rejuvenate the Melbourne CBD for all stakeholders and used as a tool for targeted economic stimulus, community governance and community engagement.
Report

Strengthening our health communication systems: pandemic lessons for Melbourne’s west

Effective health communication during the pandemic has been particularly challenging for people from culturally and linguistically diverse backgrounds who live in Melbourne’s west. This review draws upon literature from COVID-19 and other pandemic or emergency responses.
Report

Gippsland PHN health needs assessment 2022–2025

This needs assessment highlights multiple and complex priorities for Gippsland’s health system, and priorities for action by Gippsland PHN.
Report

Mental health deep dive: community consultation and final report

The Mental Health Deep Dive was a collaborative research project involving Centre for Social Impact team members. This report summarises the first two reports (project stages 1-3) and details the findings from the final stages of the project (stages 4-5) – roundtables and discussions with...
Guide

Roadmap to social impact

This guide has been prepared for anyone working towards the creation of positive social impact in Australia. It may assist those wanting to measure the change they are making for individuals, organisations and communities.
Report

Public engagement and net zero

This report argues that the government must do more to involve the public in designing policies to help the United Kingdom transition to a zero-carbon economy. The report sets out recommendations for when and how policy makers should engage with citizens and residents.
Strategy

Aboriginal customer engagement strategy 2021-2025

This strategy aims to support and meet the needs of Aboriginal people who interact with NSW Customer Service, and to create a culturally-safe environment to expand Aboriginal customer engagement.
Strategy

The future of sport volunteering

Sport Australia has taken the next steps towards building a more collaborative, cohesive and contemporary approach to volunteering in sport with the release of this insights report and new national plan for the future of sport volunteering.
Book

Community engagement 101: understand the impact of public consultation

Written for on-the-ground practitioners, engagement professionals and community members, this resource provides accessible explanations that cover the basics and bring an understanding of the principles that underline best-practice engagement.
Discussion paper

The Public Square project

In recent times, online platforms like Facebook have usurped core aspects of what we expect from a public square. This discussion paper aims to initiate a focused discussion around the type of digital infrastructure we want to power our public square.
Report

VicHealth Local Government Partnership: young people leading healthier communities

VicHealth is working with Victorian councils to set our kids up for their best possible future - by creating communities where children and young people can grow up active, connected and healthy.
Report

Adult media literacy in Australia: attitudes, experiences and needs

The findings in this report demonstrate that if we accept that media is integral to all aspects of our lives, far more needs to be done to address the needs of groups who are the least confident about their media abilities and who have access...
Video

Telling our story to the community: why good comms matter

Michelle Bryne provides insights on using communications across multiple platforms, reputation management and engagement management to increase community awareness, engagement and respect for regulators and their work.