Report

Service innovation deep dive: summary report

Acknowledging the significant impact of COVID-19 on community services, researchers sought to understand the ways in which organisations in the aged care, disability and emergency relief sectors had innovated during COVID-19.
Report

Treasured lives - phase two: the policy and service environment

One group of older Australians vulnerable to not being able to age well at home with independence and dignity are those living with hoarding and/or challenges maintaining a healthy home. This report focuses on the experiences and needs of Tasmanian service providers and statutory agencies...
Report

Pulse of the for-purpose sector - final report: wave 2

Launched in May of 2020, the 'Pulse' initiative is an Australian first in measuring the attitudes and operating conditions of the for-purpose sector. This Wave 2 report reveals significant challenges remain for the 'for-purpose' sector, as nearly 80% of service providers report struggling to meet...
Report

Understanding preparedness and recovery

Emergency recovery goes beyond survival. It is a complex process with potentially long-lasting impacts on people’s lives. Within research, policy and practice, there is a widespread assumption that preparing for a disaster has a positive impact on recovery. This report examines the emergency experiences of...
Report

New housing supply, population growth and access to social infrastructure

This research tests the usefulness of new datasets to inform the forward planning of social and community infrastructure in rapidly growing areas of Australian cities. It focusses on greenfield areas of Sydney, Brisbane, and Perth to demonstrate data sources and methods that can be replicated...
Report

Research report: market design and evolution for better outcomes

This report summarises research conducted into mergers of disability services providers during the period since 2014. It forms part of The Market Designs and Evolutions for Better Outcomes Research Program. Key findings The introduction of the National Disability Insurance Scheme (NDIS) and the quasi-market model...
Report

Disability services market report 2018: the business confidence and financial sustainability of the disability service sector

This report summarises data from the 2017 Disability Markets Survey, the fifth in a longitudinal series of studies undertaken by National Disability Services to monitor change in the supply of disability services, business conditions and the operations of disability services providers in Australia.
Report

Australia’s disability services sector 2017: report 2 financial performance summary of key findings (National Benchmarking Project)

This second report of the Market Design and Evolution for Better Outcomes Research Program provides a snapshot of the changes in the financial performance of a Panel of 154 disability service providers between 2014/15 and 2015/16 as they transition into the National Disability Insurance Scheme...
Report

Australia’s disability services sector 2016: financial sustainability and summary of key findings

This first report of the Market Design and Evolution for Better Outcomes Research Program provides a snapshot of the financial status of 180 Disability Service Organisations from across Australia for the 2014-15 financial year. It also provides a baseline against which change can be compared.
Report

Results: disability markets survey 2016

The Disability Markets Survey is the fourth in a series of studies to monitor change in the supply of disability services, business conditions and the operations of disability services providers in Australia.
Strategy

Yarra City Council and Neighbourhood Houses partnership strategy and action plan 2018-2021

This partnership strategy was formulated by Yarra Neighbourhood Houses and representatives of Yarra City Council. The Neighbourhood Houses and Council have a mutual goal to engage with the Yarra community in determining the provision of equitable recreational, social, vocational training, environmental and other health and...
Report

VicHealth Local Government Partnership: young people leading healthier communities

VicHealth is working with Victorian councils to set our kids up for their best possible future - by creating communities where children and young people can grow up active, connected and healthy.
Evaluation

A review of the evidence on developing and supporting policy and practice networks

‘Networks’ and ‘networking’ are widely used (and often under-defined) concepts. This rapid review takes a more focused look at networks - specifically those that support policy and practice development, from the point of view of charitable organisations that may want to foster them as a...
Video

Centre for Evidence and Implementation (CEI) Practice Elements video

One of the Centre for Evidence and Implementation's (CEI’s) core approaches to making evidence more 'implementable' is by using practice elements as the building blocks for intervention and program design. This video unpacks the practice elements approach.
Report

Meeting community needs in difficult times: experiences of Australia’s community sector

This report examines how Australia’s community services sector is addressing high levels of need in the community during early 2021, a period in which Australian communities sought to recover from the crises of 2020.
Report

Action to empower: why Australia needs more co-operative and mutual enterprises in health, community, and social services

This report is a call to action to demonstrate how targeted policy measures focused on enabling different forms of ownership, can increase diversity and choice in social services in Australia with positive outcomes for the quality and productivity of those services.
Report

NSW public libraries: the COVID-19 response

Public libraries in NSW adapted and innovated in response to the challenges that have resulted from the COVID-19 pandemic. This report describes how libraries initially adapted to balance continuity of service with community safety, and gives examples of the nimble responses that many libraries exhibited...
Report

Pulse of the for-purpose sector - final report: wave 1

This first report of a national research program has been released to explore the unprecedented events of 2019-2020 created by the bushfires and the global pandemic, and their associated challenges on Australia’s health, economic and social systems.
Report

Moving the conversation forward

This report provides a review of how the community services sector has been positioned by major governing bodies – such as the Productivity Commission, Royal Commissions and Senate Inquiries – to provide insight how the sector is being understood and approached by government(s). In particular...
Report

COVID-19 and Communities Listening Project: a shared response

This report considers how organisations and communities across the United Kingdom adapted and responded to the emergency phase of the COVID-19 pandemic.