Acknowledging the significant impact of COVID-19 on community services, researchers sought to understand the ways in which organisations in the aged care, disability and emergency relief sectors had innovated during COVID-19.

One group of older Australians vulnerable to not being able to age well at home with independence and dignity are those living with hoarding and/or challenges maintaining a healthy home. This report focuses on the experiences and needs of Tasmanian service providers and statutory agencies...

Launched in May of 2020, the 'Pulse' initiative is an Australian first in measuring the attitudes and operating conditions of the for-purpose sector. This Wave 2 report reveals significant challenges remain for the 'for-purpose' sector, as nearly 80% of service providers report struggling to meet...

Emergency recovery goes beyond survival. It is a complex process with potentially long-lasting impacts on people’s lives. Within research, policy and practice, there is a widespread assumption that preparing for a disaster has a positive impact on recovery. This report examines the emergency experiences of...

This research tests the usefulness of new datasets to inform the forward planning of social and community infrastructure in rapidly growing areas of Australian cities. It focusses on greenfield areas of Sydney, Brisbane, and Perth to demonstrate data sources and methods that can be replicated...

This report summarises research conducted into mergers of disability services providers during the period since 2014. It forms part of The Market Designs and Evolutions for Better Outcomes Research Program. Key findings The introduction of the National Disability Insurance Scheme (NDIS) and the quasi-market model...

This report summarises data from the 2017 Disability Markets Survey, the fifth in a longitudinal series of studies undertaken by National Disability Services to monitor change in the supply of disability services, business conditions and the operations of disability services providers in Australia.

This second report of the Market Design and Evolution for Better Outcomes Research Program provides a snapshot of the changes in the financial performance of a Panel of 154 disability service providers between 2014/15 and 2015/16 as they transition into the National Disability Insurance Scheme...

This first report of the Market Design and Evolution for Better Outcomes Research Program provides a snapshot of the financial status of 180 Disability Service Organisations from across Australia for the 2014-15 financial year. It also provides a baseline against which change can be compared.

The Disability Markets Survey is the fourth in a series of studies to monitor change in the supply of disability services, business conditions and the operations of disability services providers in Australia.

This partnership strategy was formulated by Yarra Neighbourhood Houses and representatives of Yarra City Council. The Neighbourhood Houses and Council have a mutual goal to engage with the Yarra community in determining the provision of equitable recreational, social, vocational training, environmental and other health and...

VicHealth is working with Victorian councils to set our kids up for their best possible future - by creating communities where children and young people can grow up active, connected and healthy.

‘Networks’ and ‘networking’ are widely used (and often under-defined) concepts. This rapid review takes a more focused look at networks - specifically those that support policy and practice development, from the point of view of charitable organisations that may want to foster them as a...

One of the Centre for Evidence and Implementation's (CEI’s) core approaches to making evidence more 'implementable' is by using practice elements as the building blocks for intervention and program design. This video unpacks the practice elements approach.

This report examines how Australia’s community services sector is addressing high levels of need in the community during early 2021, a period in which Australian communities sought to recover from the crises of 2020.

This report is a call to action to demonstrate how targeted policy measures focused on enabling different forms of ownership, can increase diversity and choice in social services in Australia with positive outcomes for the quality and productivity of those services.

Public libraries in NSW adapted and innovated in response to the challenges that have resulted from the COVID-19 pandemic. This report describes how libraries initially adapted to balance continuity of service with community safety, and gives examples of the nimble responses that many libraries exhibited...

This first report of a national research program has been released to explore the unprecedented events of 2019-2020 created by the bushfires and the global pandemic, and their associated challenges on Australia’s health, economic and social systems.

This report provides a review of how the community services sector has been positioned by major governing bodies – such as the Productivity Commission, Royal Commissions and Senate Inquiries – to provide insight how the sector is being understood and approached by government(s). In particular...

This report considers how organisations and communities across the United Kingdom adapted and responded to the emergency phase of the COVID-19 pandemic.