Consumer choice

NARROWER TERMS
Report

Towards a wellbeing approach to consumer policy in Australia

This two-part report offers insights for policy-makers on changing the expectations and experiences of Australian consumers, as well as what market governance might look like when a wellbeing approach is applied.
Working paper

Labelling and information schemes for the circular economy

Circular Economy Labels and Information Schemes (CELIS) compose the group of labels, certifications, standards of information schemes that fully or partially address one or more resource efficiency or circular economy elements. This paper provides an overview of the current CELIS landscape, assesses the drivers and...
Report

Consumer experiences of self-managing a home care package

This research investigates consumers’ experiences of self-managing a home care package.
Draft report

Right to repair: Productivity Commission draft report

This draft report assesses the case for a right to repair in Australia, with a focus on whether consumers face any unnecessary barriers to repair that require a government policy response.
Report

Repair Design: a UTS design studies project

The 'Repair Design' project opens up informed, realistic and meaningful public discourse about repair practices, capacities and limitations in an Australian context. This research reframes repair as a design practice, and in doing so openly acknowledges design’s culpability in environmental degradation and waste.
Evaluation

The Choice is Yours campaign: evaluation report

This evaluation provides feedback from people living with HIV (PLHIV) and HIV service partners on the effectiveness of 'The Choice is Yours' campaign.
Report

Picking peaches: service quality in the Victorian energy market

This report provides a summary of the findings from a collaborative research project between RMIT’s Behavioural Business Lab and the Consumer Policy Research Centre. This research has produced unique empirical data about the value of service quality and how it affects consumer choice in the...
Policy report

Review of data security, consent and opt-outs

Recommendations to strengthen security of health and care information and ensure people can make informed choices about how their data is used.
Systematic review

Digital services and communication platforms for residential energy customer engagement in Australia: rapid review

The main question guiding this rapid review was: “Drawing on primary and secondary literature employing various approaches, what do we know about digital services and communication platforms that allow for residential customer engagement and interaction with the energy system in Australia?”
Systematic review

Digital services and communication platforms for residential energy customer engagement: rapid meta-review

The main question guiding this rapid review was: “Drawing on secondary literature that employs systematic review and meta-analytic approaches, what do we know about digital services and communication platforms that allow for residential customer engagement and interaction with the energy system?”