Connecting in the Gulf: digital inclusion of Indigenous families living on Mornington Island
This project emerged from conversations and existing relationships with Mornington Council and community members, who face complex challenges related to digital inclusion. This project aimed to address community concerns regarding access, affordability and digital skills, as well as internet safety.
Cool, beautiful, strange and scary: the online experiences of Aboriginal and Torres Strait Islander children and their parents and caregivers
This research report explores the online experiences of Aboriginal and Torres Strait Islander children and considers the digital parenting practices of their parents and caregivers.
Basic Online Safety Expectations: summary of industry responses to the first mandatory transparency notices - December 2022
Online service providers are required to report on how they are implementing the 'Basic Online Safety Expectations' set out by the Australian government. This report shows significant variation in the steps being taken by providers to protect users and the wider Australian public.
How outdated approaches to regulation harm children and young people and why Australia urgently needs to pivot
This report argues that Australia’s reliance on co-regulatory frameworks that are currently being developed for children’s online safety could see Australia continue to fail children online. It recommends that the reliance on co-regulation for the technology sector be replaced by the introduction of proper, regulator-drafted...
Evaluation of the disability workforce and frontline worker program
The eSafety Women training program was independently evaluated 12 months after its launch. This evaluation found that the program successfully provided professional development training to workers supporting women who are experiencing or at risk of experiencing technology-facilitated abuse.
Combatting online Islamophobia and racism in Australia: the case for an eSafety duty of care
This report, commissioned by the Islamic Council of Victoria, argues that the failure of social media platforms to improve their demonstrably ineffectual systems for the review of hateful material, coupled with the grave harms of online Islamophobia, necessitates government intervention.
‘How bad should it be before I tell someone?’
This report starts with an overview of the online activities of people with intellectual disability. It then examines their understanding and experiences of online abuse. Finally, it explores their information and support needs, and identifies guiding principles for resource development.
Basic Online Safety Expectations: regulatory guidance
This guidance is for members of the general public, industry and other stakeholders who require information about the Basic Online Safety Expectations to increase the transparency and accountability of online service providers, thereby helping to incentivise and improve safety standards.
The Online Safety Bill: Demos position paper
The UK Government’s Online Safety Bill has finally been published, almost three years since the initial Online Harms White Paper that began the debate about digital regulation in the United Kingdom. This document sets out recommendations to help inform the forthcoming Parliamentary process and, should...
Mind the gap: parental awareness of children’s exposure to risks online
This research explores the opportunities and risks that the internet presents for children in Australia. More than 3,500 young people aged 8 to 17, and their parents, were surveyed during August and September 2021.
Consultations with young people to inform the eSafety Commissioner’s Engagement Strategy for Young People
Young people in Australia have clear aspirations and views about the internet and online safety. This research highlights their recommendations and vision for the future. It outlines their expectations of eSafety and how we should engage with them about online issues. The findings will be...
Australian Communications and Media Authority and Office of the eSafety Commissioner annual reports 2020–21
This report provides details of the ACMA’s and eSafety’s performance for 2020–21, key corporate information, and details against the mandatory reporting requirements.
Online safety: health, education and law enforcement workers
Frontline workers in the health, education and law enforcement sectors provide essential services directly to the public, and they often find out about online safety issues through the course of their work. This research was conducted to explore frontline workers' experiences and perceptions of online...
‘For my safety’: experiences of technology-facilitated abuse among women with intellectual disability or cognitive disability
This research explores experiences of technology-facilitated abuse among women living with intellectual or cognitive disability. The findings are based on interviews with women with intellectual or cognitive disability and frontline workers who provide support services.
The digital parenting strategies and behaviours of New Zealand parents
This factsheet presents findings from a study looking at the strategies New Zealand parents, caregivers and whānau use to mediate their children’s experiences of online risk and harm.
The state of the online nation
This study explores online safety in New Zealand. Participants represented the New Zealand population in terms of age, gender, ethnicity, religion and region.
The digital lives of Aussie teens
This research provides a glimpse into the digital lives of Australian teenagers, how they deal with negative online experiences, the types of information they need to stay safe online and the information sources that they trust. It also looks at the types of positive online...
Online safety for young people with intellectual disability
This research report explores the benefits and challenges of engaging online for young people with intellectual disability from the perspective of young people themselves, their parents, carers and educators.
Everything in moderation: platforms, communities and users in a healthy online environment
This paper argues that the principles and practice underpinning most major digital platforms have failed to create healthy online spaces, and that current attempts by states to regulate these spaces will fall short of addressing the root causes of this failure.
Australian Communications and Media Authority and Office of the eSafety Commissioner annual reports 2019-20
Providing information about the ACMA’s and eSafety’s performance for 2019–20, this report contains key corporate information and details against the mandatory reporting requirements.
Parental awareness of children’s experiences of online risks and harm
This fact sheet presents findings from a study looking at New Zealand parents’, caregivers’ and whānau perceptions of children’s experiences of online risk and harm.
Building Australian adults' confidence and resilience online
This report shows that while most Australian adults are confident in their ability to use online technologies, they are less confident about how to manage specific online risks. Notably, most adults see the need for online safety information, yet few search for or receive it.
Adults’ negative online experiences
This research report explores adult Australians’ negative online experiences over a 12-month period. It highlights the types of online experiences people face, their reactions and responses.
Best practice framework for online safety education (stage 1)
In response to identified gaps in online safety education, eSafety undertook research to support the development of a framework for online safety education in Australian schools, from K-12. This report focuses on the rapid review of evidence to assess current understandings of best practice in...
Protecting children online: an overview of recent developments in legal frameworks and policies
The digital environment presents a wide range of benefits to children, whilst also exposing them to various risks, including cyberbullying, harmful content and inappropriate contact with strangers. This report provides an overview of the legal and policy actions that governments, international organisations and other stakeholders...