Digital inclusion outcomes
Co-designing a peer support platform for people with low vision and blindness
This report evaluates the design and development of a prototype Peer Support Platform that aimed to address the information, linkages and capacity (ILC) building needs of people with low vision and blindness.
This Collection contains resources about digital inclusion and digital engagement of particular relevance to Australia.
Mapping the digital gap: Kalumburu, Kimberleys, WA community outcomes report 2022
This report outlines the initial findings from a 2022 visit, and highlights the current access to and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Kalumburu.
Mapping the digital gap: Gangan, Arnhem Land NT community outcomes report 2022
Guruwuy Ganambarr, Djamika Ganambarr
Based on 31 surveys and eight stakeholder interviews and discussions, this report outlines findings from the 2022 visit on access and use of media and communications, as well as the digital inclusion and service delivery challenges in Gängan and across the Laynhapuy homelands.
ICT and older adults in the City of Whittlesea
This report addresses three topics of interest to the City of Whittlesea for the development of support programs for older adults - aspirations of older adults to adopt technology, barriers preventing older adults from taking up technology, and strategies to support older adults.
Technology and Inequality Roundtable Series: summary of discussions
In November 2022, the British Academy convened three roundtable events, as part of its project on Technology and Inequality for the UK Government Office for Science. This document summarises the key insights that emerged during these three roundtable events.
Mapping the digital gap: Galiwin'ku, East Arnhem Land NT community outcomes report 2022
Yungirrna Bukulatjpi, Cyril Bukulatjpi
This report is intended to assist local and regional agencies, including Yalu, East Arnhem Regional Council (EARC) and Northern Land Council, to better understand the key barriers to digital inclusion in Galiwin’ku. It is designed to provide a basis for a local digital inclusion plan...
Mapping the digital gap: Yuelamu, Northern Territory community outcomes report 2022
Based on 37 surveys and 12 stakeholder interviews, this report outlines the initial findings from the researchers' initial 2022 visit, and highlights the current access and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Yuelamu...
The digital CBD roadmap: a vision for Melbourne as a leading digital city
Annette Markham, Max Parasol, Alexia Maddox, Tharuka Rupasinghe, Ahmad Salehi Shahrak, Banya Barua, Son Tran, Laki Kondylas, Michael Fairbairn, Tulley Kearney, Sally Piper, Darcy Allen, Indigo Holcombe-James, Jacinthe Flore, Julian Waters-Lynch, Konrad Peszynski, Nataliya Ilyushina, Trent MacDonald, Todd Denham, Amarens Breteler, Kelsie Nabben
This report outlines a vision for Melbourne to start moving towards a globally influential digital city by as soon as 2023 - if funding is prioritised. This would allow for a more efficient and effective economy, while creating a city that is secure, connected and...
Understanding digital poverty and inequality in the UK
In 2022, the British Academy commissioned six projects that examined different aspects of digital poverty in the United Kingdom. This report highlights the central themes and findings that emerge across the evidence base of outputs produced by the commissioned projects, and uses these findings to...
Mapping the digital gap: Tennant Creek, Barkley region, Northern Territory community outcomes report 2022
Based on 44 surveys and 13 interviews with residents and stakeholders, this report outlines the findings from the researchers' initial 2022 visit, and highlights the current access and use of media, communications and online services and the digital inclusion challenges in Tennant Creek and across...
Co-designing ICT strategies with older adults
As the COVID-19 pandemic has highlighted, digital engagement is crucial for fostering social inclusion for older adults. This report explains the perceived risks that affect older adults the most and outlines co-designed strategies that respond to their lived experiences of information and communication technologies.
Mapping the digital gap: Erub (Darnley Island), Zenadth Kes (Torres Strait) Queensland community outcomes report 2022
This report is intended to assist TSIMA, TSIRC and community agencies to better understand the key barriers to digital inclusion in Erub, assist in identifying communications infrastructure and program needs, and support planning and advocacy with government and industry stakeholders.
Advancing digital inclusion in low income Australian families: interim findings report
The 'Advancing digital inclusion in low income Australian families' research project is running 2021-2024. The investigation explores the complex relationship between digital and social inclusion, and social infrastructure’s role (education facilities, charities, government services) in supporting low income families in six diverse communities. This report...
Mapping the digital gap - background paper: project objectives, context and methods
The 'Mapping the Digital Gap' project involves working with remote First Nations communities to measure and track changes in digital inclusion levels and media use within each community over three years, from 2022–2024. This working paper sets out the project’s approach, covering its main objectives...
Mapping the digital gap: Wujal Wujal, Queensland community outcomes report 2022
Based on 41 surveys and 21 interviews with residents and stakeholders, this report outlines the findings from an initial visit and highlights the current access and use of media, communications and online services and the digital inclusion challenges in Wujal Wujal and surrounding communities.
Are people ready for a digital CBD? The new infrastructure demands
This report provides an analysis of how people in Melbourne use digital technology and infrastructures, and provides recommendations on what infrastructure requirements are needed for a digital CBD.
The digital literacy imperative
Digitalisation is no longer a sectoral issue, but is all-encompassing across sectors and actors. In that regard, the authors of this briefing paper argue that the future is already here—and investing in digital literacy programs will be critical to establishing global leadership in the digital...
E-change and remote work in Australia
This report is about ‘e-changers’ - a significant and growing segment of the population who have chosen to move from the city to regional and coastal areas while maintaining their city jobs.
Mapping the digital gap: Wilcannia, NSW community outcomes report
Based on 67 surveys and 25 interviews with residents and stakeholders, this report outlines the summary findings from that initial visit and highlights the digital inclusion challenges that Wilcannia currently confronts.
Recovery for all: investing in social, digital and financial inclusion
The authors of this paper argue that the COVID-19 recovery provides an opportunity to support social, financial and digital inclusion.
The Docklands DAO: reimagining precincts in a digital CBD
This report explores a Decentralised Autonomous Organisation (DAO) for the Melbourne CBD designed to rejuvenate the Melbourne CBD for all stakeholders and used as a tool for targeted economic stimulus, community governance and community engagement.
What is ‘good’ digital infrastructure?
This paper examines whether current measurement tools suffice in capturing the positive development impact of digital infrastructure and provide a lens through which to assess its potential downside risks.
Digital inclusion in Western Australia: what we heard
This report highlights key findings from the Western Australian government's community consultation on a draft Digital Inclusion Blueprint.
Measuring Australia’s digital divide: the Australian digital inclusion index 2021
The Australian Digital Inclusion Index uses survey data to measure digital inclusion across three dimensions of access, affordability and digital ability. The research explores how these dimensions vary across the country and across different social groups. The 2021 Australian Digital Inclusion Index marks the first...