Digital inclusion

Alternate Term Label:
Digital equity
Digital Inclusion Outcomes Framework

School closures will increase inequality unless urgent action closes the digital divide

While slowing the pace of the Covid-19 Pandemic is critical, reducing the growth of inequality – including in education – will be an equally important and complex challenge.

Face to face with digital exclusion

This report highlights the challenges faced by people across a broad range of demographics and the barriers they encounter when dealing with government services online. It highlights that ‘digital' is not always best and that retaining ‘human’ services is a critical part of ensuring that...

Out of the maze: Building digitally inclusive communities

The purpose of this research was to uncover lived experience of the biggest obstacles for people to be digitally included and what will be most effective at reducing digital exclusion.

​The digital inclusion outcomes framework

The Digital Inclusion Outcomes Framework is a single, flexible template for benchmarking and tracking digital inclusion in the UK, and evaluating digital inclusion activities locally. It aims to evidence the wider economic, health and social benefits of digital inclusion. It was developed by the Government...
Discussion paper

Review of the 2015 Telecommunications in New Developments (TIND) policy

The Morrison Government is reviewing arrangements for telecommunications in new developments. The current Telecommunications in New Developments (TIND) policy, released in March 2015, provides the framework for this access, while also fostering competition between network providers to service developments.

Regional Connectivity Program

First Nations Media Australia (FNMA) 's submission to the Department of Communications and the Arts’ Regional Connectivity Program – discussion paper. As advocates for regional connectivity, particularly in remote Indigenous communities, FNMA see significant potential to achieve social and digital inclusion benefits through the Regional...

Indigenous Evaluation Strategy - Productivity Commission issues paper: response of First Nations Media Australia

First Nations Media Australia submission to the Productivity Commission’s Indigenous Evaluation Strategy project and sharing their industry’s experiences with various evaluation methods. This submission provides broad comment on the establishment of a principles-based framework for the evaluation of policies and programs affecting Aboriginal and Torres...

Affordability report 2018

The 2018 Affordability Report assesses the policy and regulatory progress made across 61 low- and middle-income countries and finds that, despite growing global attention on the importance of affordable internet access for all, policies are failing to advance at the pace needed to do so.

Affordability report 2019

The 2019 edition of the Affordability Report calls on policy makers and regulators to promote competitive and diverse broadband markets as key ingredients to drive down the cost of internet access.

Digital mentors: the heart of the digital revolution

The Heart of the Digital Revolution forum was held in Sydney on 26 July, 2019. The aim of the forum was to establish the challenges, opportunities and requirements to build and sustain a nation-wide digital mentoring revolution. This report sets out the the collective challenges...