Preserving democratic values and reinforcing trust in public institutions relies on having well-informed citizens. This paper argues that students must develop autonomous and advanced reading skills, that include the ability to navigate ambiguity, and triangulate and validate viewpoints.

This paper presents the OECD Framework for Digital Talent and Skills in the Public Sector, which highlights the need to create the right working environment, secure the right skills, and evolve the right workforce to support a progression from e-government to digital government.

This report is intended to act as a resource for any individual – or organisation – with an interest in building capacity in their sector to improve outcomes for users and organisations. While the learning stems primarily from the Carnegie UK Trust’s #NotWithoutMe accelerator programme...

Sixteen million people across Europe were unemployed in September 2020, a rise of about two million since the beginning of the pandemic. FutureFit is a major training and research project up-skilling over 1,000 workers at risk of job displacement. This report presents the findings from...

This report aims to better understand how not-for-profit organisations across Australia and New Zealand are using technology in order to recognise areas of growth and where improvement is needed. Now in its fifth year, this report provides a benchmark for all not-for-profit organisations across the...

Australia is digitising, with the COVID-19 pandemic accelerating the pace of every-day activities moving online. It is becoming increasingly critical that all Australians are digitally included so they can participate in all aspects of society and have the skills to complete tasks confidently and safely.

This report shows that while most Australian adults are confident in their ability to use online technologies, they are less confident about how to manage specific online risks. Notably, most adults see the need for online safety information, yet few search for or receive it.

The COVID-19 pandemic has underlined the critical importance of digital inclusion in contemporary Australia. The Australian Digital Inclusion Index (ADII) was first published in 2016. This edition provides the most comprehensive picture of Australia’s online participation to date.

This policy paper explores the role and value of ‘digital minilateralism’. Minilaterals are small, trust-based, knowledge creating and sharing, innovation-oriented networks. Digital minilateralism describes those minilateral networks both committed to digital governance and using ‘digital’ culture, practices, processes and technologies as tools to advance peer...

Ithaka S+R, an independent nonprofit research group, conducted this case study of FEATuring YOU, to document the development and implementation of the program, understand its value-added and potential for impact in the field, and make recommendations for future developments.