Fuel poverty

Energy hardship


Warm, cool and energy-affordable housing policy solutions for low-income renters

Energy hardship can include both absolute and relative measures of financial hardship, as well as circumstances where residents limit their energy use for normal daily activities. This research examines the incidence of energy hardship for Australian low income renters, and considered strategies and policy actions...
Fact sheet

Minimum energy efficiency standards for a fair energy transition

In general, a household is said to be in energy poverty when its members cannot afford to keep adequately warm. The combination of low incomes, energy prices and inefficient housing leads to energy poverty.

Strengthening protections for customers in hardship: draft rule determination

The Australian Energy Market Commission (AEMC) has made a draft rule to help customers who are having trouble paying their bills due to hardship. The rule aims to improve retailers’ hardship policies so customers can better understand their rights and get the help they need...

Beyond ECO: The future of fuel poverty support

Fuel poverty is a fact of life for 2.5 million households across England. At its worst, fuel poverty can contribute to premature winter deaths – around 10,000 deaths in 2016–2017 were related to cold homes.

Lower income barriers to low carbon living: summary of focus group and survey findings

The research reported in this summary of findings identifies the financial and non-financial barriers that prevent lower income households from reducing their carbon consumption.This research is designed as a follow-up to the data mining exercise (CRC-LCL RP3001) conducted by Burke and Ralston. In their report...

Fuel poverty, household income and energy spending: an empirical analysis for Australia using HILDA data

As energy prices in Australia have risen, so has concern about the impact on people’s wellbeing. This Brotherhood of St Laurence study considers how to define and measure the extent of fuel poverty in Australia, comparing results based on income and energy expenditure with results...

Power, markets & exclusion

Executive summary The Financial and Consumer Rights Council (FCRC) seeks to provide a voice for Victorian consumers of essential services, in particular customers affected by fuel poverty. Fuel poverty affects consumers who experience periods where they are unable to pay their utility bills and hence...

From universal service to no service? The redlining of vulnerable electricity customers in Victoria

This report examines the implications of full retail competition in a dereguated electricity market, suggesting that there will be redlining or market exclusion of vulnerable households.