This policy brief argues that practitioners and scholars can work together better by pivoting from ‘big questions’ towards ‘big challenges,’ and finding new ways of working collaboratively, especially by drawing lessons from successful collaborations, rather than dwell on supposed tensions between scholars and practitioners.

This strategy document sets out a new approach to evaluating policies and programs affecting Aboriginal and Torres Strait Islander people aimed at improving the quality and usefulness of evaluation.

This report lays out a clear framework with practical advice for how public bodies can use collective intelligence techniques to tackle community challenges exacerbated by the COVID-19 pandemic.

Drawing on interviews with policy experts and digital specialists inside and outside government, this report argues that better use of data and new technologies, such as artificial intelligence, would improve policy makers’ understanding of problems like coronavirus and climate change, and aid collaboration with colleagues...

This paper presents the overall rankings, results and key policy messages of the 2019 OECD Digital Government Index (DGI) and provides a detailed analysis of the results for each of the dimensions of the OECD Digital Government Policy Framework.

The Aboriginal self-identification project sought to understand why Aboriginal people identify as Aboriginal when using various government services.

Public service leaders are at the heart of government effectiveness. They translate political direction into the policies and programmes. In order to do so, they need to have both the right skills and institutional support to deploy them effectively. This paper summarises insights from a...

As a development tool, the e-government survey examines countries’ strengths, challenges and opportunities, and informs policies and strategies. The 2020 edition found that progress has been made across all regions, even in the least developed countries.

The work in this report was conducted prior to the outbreak of the COVID-19 pandemic. But if ever there was a time when the public sector needed to foster innovation, it is now. As we have seen first-hand, governments must serve proactively and more nimbly...